Context contains the whole lot that shapes clever habits: paperwork, structured knowledge, reminiscence of earlier interactions, workflows, insurance policies, and even unstructured sources comparable to audio or video. Stitching collectively all of the related context and feeding it to AI is what allows AI to make related, constant, and accountable choices.
In brief, we’re shifting from a prompted world to a contextual one, and from instructing AI to equipping it.
The problem of information selection and scale
Constructing this context layer isn’t easy. For many years, enterprises have struggled to handle structured knowledge from programs comparable to ERPs, CRMs, and varied analytics platforms. At this time, the image is much more advanced as a result of context comes from in every single place: chat transcripts, help tickets, sensor feeds, video, contracts, PDFs, and extra.
