The rep informed me that this was the one change, so I agreed to it. However the rep lied, and after all the reporting I’ve carried out over the previous few years detailing the shady facet of the wi-fi trade, maybe I should not have been shocked. What the Verizon rep failed to inform me was that I might lose my perks which included free Hulu, free Apple Music, free Google Play Cross and free Apple Arcade. One other Verizon rep I spoke with admitted that the primary rep I spoke with didn’t inform me the reality.
The quantity of mendacity and gaslighting within the cellular trade is sort of astonishing. And it would not matter whether or not you are a brand new buyer or a 20-year buyer. And do not trouble to ask for a supervisor since you’ll by no means hear from one, even in case you are promised a name at a sure time. The one resolution, and one which I see many recommending on social media, is to subscribe to an MVNO,
Ought to I change carriers after 20 years with Verizon? It is one thing that I’m severely contemplating as a result of, after the best way I used to be handled immediately, evidently it’s time for a model new relationship with an organization that values my enterprise. That isn’t Verizon. Not anymore.
We now have requested Verizon to touch upon this story and if we obtain a response, we are going to replace this text.
