What Are AI Citations?
In digital advertising, AI citations are linked references to particular sources or webpages that an AI system used to assist generate or assist a response.
Listed below are examples of AI citations in a Google AI Overview:

Listed below are examples of AI citations in ChatGPT:

Why Are AI Citations Necessary?
AI citations are essential in digital advertising as a result of they have an effect on your model’s visibility and portrayal in AI responses, that are more and more prevalent in buyer journeys.
Citations on your web site and different web sites can each have an effect on your model:
- First-party citations (i.e., citations on your web site) can increase model consciousness, strengthen your model picture, and drive visitors to your web site
- Third-party citations (i.e., citations for different web sites) can affect your corporation if the referenced content material mentions your model or your opponents
If a person submits a related immediate, you need the LLM to quote your content material and/or third-party content material that’s favorable to your model. Like this:

You don’t need LLMs to quote content material that’s unfavorable to your model or promotes your opponents as a substitute of you.
Semrush’s AI search research means that guests from AI search experiences are 4.4x extra more likely to convert than guests from conventional search experiences. And that AI search visitors may exceed conventional search visitors in 2028.
So, AI citations may quickly drive extra income on your model than conventional search engine rankings do.
Kinds of AI Citations [with Examples]
There are three predominant kinds of AI citations:
- Informational citations
- Product citations
- Multimedia citations
Informational Citations
Informational citations are references to webpages or paperwork that the AI used to assist a factual declare, clarification, or abstract. These citations permit customers to confirm the knowledge and proceed their studying.
Right here’s an instance of some informational citations in ChatGPT:

Product Citations
Product citations are hyperlinks to product pages inside AI-generated responses. These citations permit customers to proceed their buying journey.
Right here’s an instance of product citations in Google AI Mode:

Multimedia Citations
Multimedia citations are linked references to picture sources, video sources, or different multimedia content material sources.
Right here’s an instance of some net picture leads to ChatGPT:

The person can see the quotation after clicking a picture:

Do AI Programs All the time Present Citations?
No, AI programs don’t all the time present citations of their responses.
AI programs don’t present citations after they rely solely on their pre-trained information to generate a response.
It’s because the AI generates the response based mostly on patterns discovered from a broad mixture of sources—not from particular, retrievable paperwork.
Right here’s an instance of a ChatGPT response with no citations included:

To provide you a normal thought of AI quotation prevalence, I examined 12 diverse prompts in ChatGPT 4o with out explicitly requesting net search. I found that about 42% of responses included at the very least one quotation:

Please word that AI responses can fluctuate considerably based mostly on the person person, immediate, and conversational context. This information is simply designed to provide you a normal thought of quotation utilization.
When Do AI Programs Present Citations?
AI programs present citations after they retrieve info from an exterior supply—such because the dwell net or a product database—somewhat than their inner coaching information.
Some AI programs—akin to Google AI Mode and Google AI Overviews—all the time present citations as a result of they’re linked to conventional search by default.
Different LLMs could use exterior sources after they deem it vital to offer extra correct, up-to-date, or verifiable info to customers.
For instance, ChatGPT’s o4-mini mannequin presently has a information cutoff date of Might 31, 2024. In case you ask about an occasion after this date, the mannequin mechanically searches the net for up-to-date info and offers hyperlinks to its sources:

Customers can even apply ChatGPT’s “Search the net” characteristic manually.
Tips on how to Get AI Citations
You could possibly get AI citations on your web site by publishing citation-worthy content material, bettering your model’s status, making your content material accessible to AI crawlers, following search engine marketing finest practices, and making a product feed.
Half of ChatGPT citations discuss with enterprise/service web sites, based on Semrush’s AI search research. So, there’s excessive potential for web sites like yours to earn citations.

Publish Quotation-Worthy Content material
Quotation-worthy content material is unique content material that helps AI programs fulfill person queries—ideally in a manner that pre-trained information can’t.
The next kinds of content material could also be probably to earn AI citations:
Content material Sort |
Description |
Why It Works |
Authentic analysis |
Research that reply beforehand unanswered questions |
LLMs can use your proof to assist particular claims |
Case research |
In-depth tales demonstrating the success of a product, service, or technique |
LLMs can use your case research to assist particular suggestions |
Articles that specific unique concepts or opinions with the intent to affect others |
LLMs usually need to share distinctive and various views |
|
Information content material |
Up-to-date, correct articles about present or ongoing occasions |
LLMs can’t depend on pre-trained information for current occasions |
Model content material |
Excessive-quality content material about your corporation and choices |
LLMs can belief you to offer probably the most correct details about your model |
The demand for every sort of content material depends upon the area of interest and audience.
You possibly can uncover the matters your viewers discusses in AI platforms with the Semrush AI Toolkit.

No matter content material you create, be sure that it’s LLM-friendly:
- Keep away from poetic, obscure, or ambiguous language that may be tough for pure language processing (NLP) programs to interpret
- Point out related entities and ideas (and keep away from mentioning irrelevant entities or ideas) to spice up semantic relevance
- Add helpful photos and movies to boost LLM understanding and improve your probability of incomes multimedia citations
- Construction your content material with descriptive subheadings, ensuring to make use of the suitable HTML heading tags
- Attempt to write sentences and paragraphs that make sense in isolation, so LLMs can simply quote or repurpose these “chunks”
Enhance Your Repute and Authority
AI programs could also be probably to quote respected and authoritative sources, so work to enhance your model’s credibility by:
- Encouraging completely satisfied clients to offer critiques or testimonials
- Establishing and clearly speaking a distinctive worth proposition (UVP)
- Demonstrating your model’s experience by way of high-quality, topical content material
- Using digital PR to guard your model and get your model talked about on respected web sites
- Making use of hyperlink constructing techniques to get hyperlinks from respected web sites
- Including your corporation to high-quality directories
- Working advertising campaigns that generate a buzz on-line
- Delivering nice merchandise and offering distinctive customer support
Contemplate monitoring your model mentions (and their sentiment) with a device like Media Monitoring. That manner, you possibly can monitor the affect of your efforts and shortly take motion towards any destructive publicity.

Make Your Content material Accessible to AI Crawlers
To make sure your content material is eligible to earn AI citations, make the content material accessible to AI crawlers.
Actions that will make your content material extra crawlable embody:
- Lowering your web site’s reliance on JavaScript rendering. LLMs usually crawl a webpage’s uncooked HTML, so server-side rendering is preferable.
- Ensuring your content material is publicly accessible. Content material that’s hidden behind a registration wall, cost wall, or different protections could also be inaccessible to AI crawlers.
- Creating an llms.txt file. It is a markdown file designed to assist LLMs crawl your content material successfully (considerably equally to the robots.txt file for search engine crawlers).
LLMs haven’t formally adopted the llms.txt format but, but it surely may change into a standardized method. Adopting llms.txt early may provide you with a aggressive edge.
You possibly can examine the validity of your llms.txt file (and different technical parts) with Semrush’s Website Audit device.

Comply with search engine marketing Finest Practices
AI programs generally supply info from dwell net outcomes, so following SEO (search engine marketing) finest practices may provide help to get extra AI citations.
Listed below are a few of the most essential elements of search engine marketing:
- Crawlability and indexability: Be certain your content material is accessible to go looking engine crawlers and eligible to indicate in search outcomes
- Content material high quality: Solely publish high-quality content material that’s helpful, correct, and related to your audience
- Web site authority: Set up your web site as an trade authority by producing high-quality backlinks and model mentions
One other aspect that may assist your search engine marketing and AI efficiency is schema markup.
Use Schema Markup
Utilizing schema markup in your webpages could assist AI programs higher perceive and show your content material, which may result in extra citations.
Schema markup principally means that you can add machine-readable labels to several types of information. The ensuing information known as structured information.
For instance:
- Article schema allows you to label article authors, classes, publish dates, and so forth.
- Product schema allows you to label product names, descriptions, colours, and so forth.
- Supply schema allows you to label product costs, delivery particulars, availability, and so forth.
Google recommends utilizing JSON-LD to implement schema markup.
Right here’s an instance of JSON-LD markup on a product web page:

You possibly can examine the validity of your schema and get extra sensible recommendation for bettering your web site with the Semrush search engine marketing Toolkit.
For instance, you should utilize the Website Audit device to examine your web site for technical errors. And use the On Web page search engine marketing Checker to get content material suggestions for particular pages.
Create a Product Feed (If Relevant)
A product feed is a structured file itemizing particulars about your merchandise, and it could assist AI programs to higher perceive and show your product info. So you possibly can earn extra product citations.
Right here’s an instance of a product feed created in a spreadsheet:

As soon as your product feed is prepared, reserve it in an XML format. Then, place the feed file in your net server so it may be accessed by way of a public URL.
You possibly can then submit your product feed to those AI device suppliers:
- Google: Submit your product feed to Google by way of the Google Service provider Heart. This may increasingly improve the probabilities of your merchandise exhibiting throughout Google surfaces like Google AI Mode.
- Microsoft: Submit your product feed to Microsoft by way of the Microsoft Service provider Heart. This may increasingly improve the probabilities of your merchandise exhibiting throughout Microsoft surfaces like Microsoft Copilot.
- ChatGPT: ChatGPT doesn’t settle for product feeds but, however you possibly can register your curiosity for when feed submissions open
In case you need assistance along with your product feed, communicate to an internet developer.
Tips on how to Observe AI Citations
AI programs don’t allow you to observe each AI quotation you get, however you should utilize a device like Semrush Enterprise AIO to establish generally cited pages for related prompts.
The device identifies related prompts, runs these prompts in common AI platforms, and analyzes the outcomes to offer quite a lot of insights.
The “Supply Affect Evaluation” report reveals whether or not your model has any first-party citations and whether or not it’s portrayed favorably in third-party citations.

Tips on how to Observe Site visitors from AI Citations
Observe visitors from AI platforms to know what number of clicks your AI citations generate and which pages obtain probably the most referrals.
You are able to do this by including an AI Site visitors channel group to Google Analytics 4:
- Log in to GA4, choose the related property, and go to “Admin”
- Scroll to the “Information show” part and choose “Channel teams”
- Choose the default group or your individual customized group
- On the following display, click on “Add new channel” and title it one thing like “AI” or “AI Instruments”
- Click on “+ Add situation group,” set a rule for “Supply” > “matches regex,” and enter “.*chatgpt.com.*|.*openai.com.*|.*gemini.google.com.*|.*bard.google.com.*|.*copilot.microsoft.com.*|.*perplexity.*|.*claude.ai.*” (you may also add different AI domains, if you want). Then, save the channel.
- Click on “Reorder” and transfer the “AI Site visitors” group above the “Referral” group
As soon as GA4 has collected sufficient information, you’ll be capable of see your AI Site visitors channel group within the visitors acquisition report.
Alternatively, use the Semrush AI Site visitors device to examine AI visitors to your individual and opponents’ web sites. So you possibly can see the way you examine to your rivals.

Get Insights to Help Your AI Technique
Semrush’s AI Toolkit offers insights that may provide help to get extra helpful AI citations.
Monitor how your AI visibility compares towards opponents’, see how common LLMs painting your model, uncover the questions your viewers is asking, and get actionable recommendation to spice up your efficiency.
