The Mail app in iOS 18.5 would not begin up accurately for some customers.
There are reviews of the iPhone Mail app developing clean when opening it for some customers who’ve upgraded to iOS 18.5. Luckily, it isn’t a widespread drawback, and a few customers have discovered fixes that labored for them.
The present model of iOS 18 was launched on Might 12, however reviews of Mail freezing on opening began showing on Apple’s group help web site beginning on June 4. To this point, there are mentioned to have been a whole bunch remarkably comparable reviews from totally different customers, all echoing the identical situation.
“Since I did the 18.5 replace, the telephone freezes each time I open Mail,” wrote person CPFC89. “It is ridiculous [that] I’ve to maintain restarting the telephone.”
The person reported that his spouse had the identical situation. That they had iPhone 13 Professional Max and iPhone 13 Professional, respectively.
One other person chimed in to report that the difficulty solely began occurring on June 4, with “every part working effective” previous to that date below iOS 18.5. Different customers within the thread famous that the issue was not restricted to iPhone 13 fashions.
Studies of the difficulty have additionally appeared on different boards, resembling Reddit, with all reviews indicating the up to date app was working as anticipated till June 4. This might counsel that Apple made a change to the Mail servers on its finish on that date, which could have precipitated the difficulty.
System restarts, different potential fixes supplied by customers
Customers within the thread reported that doing a tool shutdown and restart usually fixes the difficulty, however solely briefly. Some mentioned that disabling a VPN configuration seems to have helped the difficulty, whereas others mentioned they did not have a VPN configured however nonetheless had the issue.
One person reported calling Apple Help, and being suggested to do a force-restart of their iPhone. That is finished by shortly urgent the amount up button, then the amount down button, then holding the facility button till the Apple brand reappears.
One other attainable repair was reported by one person. They mentioned to vary the settings within the Mail app below “Fetch” to computerized, adopted by turning off the iPhone and turning it again on.
One other person was advised by Apple Help to reset their community settings.
The right way to reset community settings on iOS 18.5
- On the iPhone, go to Settings
- Faucet Common
- Faucet Switch or Reset
- Faucet Reset
- Faucet Reset Community Settings
Another customers reported that uninstalling and reinstalling Apple’s Mail app fastened the issue for them. Many customers, together with some AppleInsider staffers, have not seen the difficulty in any respect because the 18.5 replace.
The reviews counsel that, particularly, customers with Gmail accounts utilizing Mail are liable to experiencing the difficulty, however the situation impacts all e-mail fetching. Apple will possible launch an 18.5.1 model of iOS in the end to repair numerous bugs present in iOS 18.5, which may resolve the difficulty.
One person famous that the difficulty was restricted to Apple’s personal Mail app on affected iPhones. Different e-mail apps, resembling Outlook, don’t seem to have the issue.
