– Commercial –
Location: Bengaluru
Firm: Ansys
Abstract / Function Goal
Be part of the Ansys Buyer Excellence group to assist our clients on all of the features of their real-world engineering simulation initiatives and integration of Ansys software program of their design workflows and develop Ansys’ enterprise. You’ll use engineering information to offer technical post-sales assist, discover options to all kinds of technical challenges and channel buyer suggestions to enhance Ansys merchandise. You’ll be part of our optimistic, dynamic group of enthusiastic and passionate engineers striving to ship the best high quality options to our clients, advancing your information, expertise, and your affect on the success of our clients and Ansys.
Key Duties and Tasks
- Deploy and exploit the total Ansys Technical Help Toolset to enhance your personal engineering experience and information of simulation to help clients in fixing their engineering issues and enabling their utilization of Ansys merchandise.
- The Ansys Technical Help Toolset consists of Ansys Innovation Area, AnsysGPT and different Ansys AI-based platforms launched to help with figuring out and delivering essentially the most related solutions to clients’ issues
- Guarantee clients’ capability to get correct well timed solutions leading to excessive Ansys clients’ satisfaction.
- Guarantee excessive Buyer Satisfaction and Buyer Success that allow clients’ utilization/deployment/adoption of Ansys software program
- Develop material experience and specialization on Ansys simulation merchandise and functions.
- Share your in depth information and expertise by creating & updating content material to your Major Focus Space to make sure essentially the most related assist and data is offered for patrons and inner colleagues.
- Create and execute repeatable workflows for knowledge seize, processing, and deployment for assist by way of the Ansys Technical Help Toolset.
Minimal Schooling/Certification Necessities and Expertise
- Required training and diploma sort: BS or MS in Electronics and Communication Engineering or associated area
- Required minimal years {of professional} expertise in an engineering software program atmosphere: MS+0; BS+2
- Demonstrated use of related Ansys software program or information of different industrial CAE, CAD, EDA, PLM software program packages
- Logical problem-solving, robust interpersonal and communication abilities, fluent in writing and talking English
- Sturdy organizational and time administration abilities, possesses a way of urgency
Most popular {Qualifications} and Expertise
- Most popular training and years {of professional} expertise in an engineering software program atmosphere: MS+3, PhD+0
- Most popular engineering diploma in electronics and/or electromagnetics
- Capability to journey domestically as much as 10% of time
