Salesloft on Tuesday introduced that it is taking Drift quickly offline “within the very close to future,” as a number of corporations have been ensnared in a far-reaching provide chain assault spree concentrating on the advertising software-as-a-service product, ensuing within the mass theft of authentication tokens.
“This may present the quickest path ahead to comprehensively overview the applying and construct further resiliency and safety within the system to return the applying to full performance,” the corporate mentioned. “Because of this, the Drift chatbot on buyer web sites won’t be out there, and Drift won’t be accessible.”
The corporate mentioned its high precedence is to make sure the integrity and safety of its methods and clients’ information, and that it is working with cybersecurity companions, Mandiant and Coalition, as a part of its incident response efforts.
The event comes after Google Risk Intelligence Group (GTIG) and Mandiant disclosed what it mentioned was a widespread information theft marketing campaign that has leveraged stolen OAuth and refresh tokens related to the Drift synthetic intelligence (AI) chat agent to breach clients’ Salesforce cases.
“Starting as early as August 8, 2025, via a minimum of August 18, 2025, the actor focused Salesforce buyer cases via compromised OAuth tokens related to the Salesloft Drift third-party software,” the corporate mentioned final week.
The exercise has been attributed to a risk cluster dubbed UNC6395 (aka GRUB1), with Google telling The Hacker Information that greater than 700 organizations could have been doubtlessly impacted.
Whereas it was initially claimed that the publicity was restricted to Salesloft’s integration with Salesforce, it has since emerged that any platform built-in with Drift is doubtlessly compromised. Precisely how the risk actors gained preliminary entry to Salesloft Drift stays unknown at this stage.
The incident has additionally prompted Salesforce to quickly disable all Salesloft integrations with Salesforce as a precautionary measure. A number of the companies which have confirmed being impacted by the breach are as follows –
“We imagine this incident was not an remoted occasion however that the risk actor supposed to reap credentials and buyer info for future assaults,” Cloudflare mentioned.
“On condition that tons of of organizations had been affected via this Drift compromise, we suspect the risk actor will use this info to launch focused assaults towards clients throughout the affected organizations.”
