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Perplexity sees India as a shortcut in its race in opposition to OpenAI


Whereas OpenAI has cemented its lead within the U.S., Perplexity is taking a unique route — quietly increasing into India to compete within the subsequent part of AI adoption. The search-focused AI startup is quickly including thousands and thousands of customers on the planet’s second-largest web and smartphone market, positioning itself for mass-market scale.

This week, Perplexity partnered with Bharti Airtel, India’s second-largest telecom operator after Reliance Jio, to supply a free 12-month Perplexity Professional subscription — usually price $200 — to all 360 million Airtel subscribers. Airtel confirmed to TechCrunch that the deal is unique, which means no different telco within the nation can supply Perplexity’s providers, together with free entry, to their subscribers.

The Airtel partnership is one in every of Perplexity’s most vital strikes but in a world enlargement technique that features partnerships with greater than 25 telcos globally, together with these just lately introduced with SoftBank in Japan and SK Telecom in South Korea. It comes right down to quantity. India, the world’s most populous nation, brings a mass market that the San Francisco-based startup is not going to discover in different geographies.

Perplexity is already gaining main traction within the nation. In Q2, Perplexity’s downloads in India surged 600% year-over-year to 2.8 million, based on Sensor Tower knowledge shared completely with TechCrunch. Compared, OpenAI’s ChatGPT noticed a 587% improve, reaching 46.7 million downloads in the identical interval.

The expansion development prolonged to energetic customers as properly: Perplexity’s month-to-month energetic customers (MAUs) in India elevated by 640% year-over-year in Q2, whereas ChatGPT’s MAUs grew by 350%. India was additionally the most important market by MAUs for Perplexity within the final quarter, per Sensor Tower. Nonetheless, ChatGPT maintained a big lead in absolute numbers, with 19.8 million MAUs versus 3.7 million for Perplexity.

Picture Credit:Jagmeet Singh / TechCrunch

Constructing on earlier partnerships, Perplexity has been working to leverage India’s consumer base to leapfrog Western markets, the place OpenAI dominates paid subscribers. Earlier this 12 months, Perplexity partnered with the Indian fintech large Paytm to supply entry to its AI-powered search via the Paytm app, which has over 500 million downloads and is among the many top-three apps on the Indian authorities’s Unified Cost Interface community, processing over 1.2 billion transactions price over ₹1,34,000 crores (roughly $15.6 billion).

Perplexity CEO Aravind Srinivas has additionally taken direct steps to increase in India. In January, he introduced plans to rent an Indian government within the nation, which he later placed on maintain after receiving an “overwhelming” response. He additional introduced a $1 million funding and a dedication of 5 hours every week of his time to a gaggle constructing AI in India.

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Picture Credit:Jagmeet Singh / TechCrunch

The startup has additionally internally mentioned providing its AI search engine to Indian college students to develop its attain, sources instructed TechCrunch.

One cause Perplexity views India as a key development market is the comparatively restricted variety of native AI startups, notably within the AI search area. On the identical time, the nation has a big and energetic base of tech-savvy customers — a indisputable fact that has even prompted Perplexity’s archrival, Google, to launch AI-powered search options like AI Mode and AI Overviews in India forward of many different markets.

Monetizing that giant consumer base stays a problem. Perplexity nonetheless lags far behind ChatGPT globally when it comes to income, at the same time as each supply the identical $20-per-month beginning worth. In Q2, ChatGPT’s in-app buy income worldwide surged 731% year-over-year to $773 million, whereas Perplexity noticed a 300% improve, reaching $8 million, per Sensor Tower.

Picture Credit:Jagmeet Singh / TechCrunch

The income problem is especially acute in India, the place shoppers are notoriously price-sensitive. Nonetheless, there are promising indicators. ChatGPT noticed an 800% year-over-year improve in in-app purchases to $9 million within the nation in Q2. Perplexity has not generated any notable in-app income from India, however the startup has room to increase its paid subscriber base via India. Offers just like the one with Airtel might assist Perplexity successfully improve its subscriber base, not less than within the quick time period.

Strategic partnerships in markets like India might assist Perplexity catch the attention of traders who worth consumer development and geographic diversification. However to show that spotlight into long-term backing, the startup might want to present that it could possibly convert its increasing consumer base into income.

Srinivas didn’t reply to requests for remark.

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