HomeeCommerceOtto ends operations within the Netherlands

Otto ends operations within the Netherlands


After 46 years, Otto is pulling the plug on its unprofitable operations within the Netherlands. Not like in its house market in Germany, Otto’s promising market mannequin by no means took off within the neighbouring nation. The choice will influence round 70 workers.

That is reported by the German commerce publication Lebensmittel Zeitung based mostly on an inside letter. Otto began within the Netherlands in 1979 and have become a well-recognized title there, however the father or mother firm has now determined to stop operations. The information has been confirmed by Dutch commerce website RetailTrends. A spokesperson attributed the choice to “vital operational losses and an absence of financial prospects”.

From catalogue to on-line gross sales

Otto rose to prominence as a mail-order firm. For the reason that Nineteen Nineties, the main focus shifted from catalogue gross sales to on-line retail, a transfer additionally made by the German Neckermann and the Dutch Wehkamp, amongst others. Neckermann went bankrupt in 2012, after which Otto acquired the model and area title. 4 years in the past, the platform was fully shut down. Wehkamp grew to change into the most important on-line retailer within the Netherlands initially of the earlier decade, however its affect has waned, and it lately introduced a brand new reorganization.

Native hero Wehkamp is reorganizing

Wehkamp ranks eighth within the newest Twinkle100, an inventory of the most important on-line sellers within the Netherlands by income. Otto occupies forty sixth place on that checklist, based mostly on 2023 income figures. Ongoing losses and an absence of prospects imply Otto will depart the Netherlands, though the precise timing stays unclear. Along with Otto.nl, Lascana.nl will even disappear from the market.

Market mannequin

In Germany, Otto was capable of flip issues round after just a few difficult years by specializing in a market mannequin, identical to its German counterparts MediaMarkt and Zalando. Otto is outperforming and claims to be experiencing worthwhile development in its house nation. The shift additionally renewed confidence, with Group CEO Petra Scharner-Wolff stating: 

‘We now have confronted as much as the challenges of the market and coped with them very properly’

Nevertheless, {the marketplace} mannequin didn’t acquire traction within the Netherlands, the place Otto operates with a “traditional retail idea”, the spokesperson informed RetailTrends. This strategy has confirmed inadequate.

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