HomeTelecomOpenreach launches app to maintain engineers secure from abuse

Openreach launches app to maintain engineers secure from abuse


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The app supplies GPS location monitoring and an SOS button to shortly contact the police

As we speak, Openreach has introduced the launch of a brand new employee security app aimed toward tackling the rampant abuse its engineers face whereas on the job.

The app, created in partnership with Peoplesafe, consists of varied security options designed to help employees within the discipline. These embody an SOS button and fall alarm connecting to a 24/7 management centre, GPS monitoring for correct emergency response, two-way audio and direct police dispatch, and commute monitoring and important occasion alerts.

The app will likely be put in on all gadgets carried by Openreach engineers and will likely be elective for workplace employees.

“Fall alarms are activated by sensors within the particular person’s cell phone, whereas the SOS alarms will be set off with a easy press of the handset. Emergency providers will be on their means inside minutes which is simply unbelievable,” stated Adam Elsworth, Security Director at Openreach. “Whereas Peoplesafe will solely be obligatory for our discipline groups (because of the nature of their work) we hope all of our folks will use the app to have peace of thoughts and help if and once they want it.”

Openreach recorded 700 incidents of both bodily or verbal abuse since April final 12 months. These embody “being spat at, pushed down stairs, threatened with canine and knives, punched and kicked and even barricaded into properties and vans”.

The corporate additionally says it has seen a rise in racially motivated incidents.

“The Peoplesafe app offers our folks an added layer of security whereas on the job and significantly for a lot of of our colleagues that work alone for lengthy intervals of the day. It additionally helps us to deal with an space we’ve much less management: assaults by members of the general public,” stated Elsworth.

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