Each week we publish an inventory of latest services and products for ecommerce retailers. This installment consists of updates on post-purchase intelligence, stock optimization, funds, agentic commerce, product suggestions, and chatbots and buying assistants.
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New Instruments for Retailers
PinchAI raises $5 million to assist retailers defend in opposition to return fraud. PinchAI, a post-purchase intelligence platform that helps retailers reward loyal prospects and forestall return fraud, has introduced a $5 million seed spherical, co-led by Dynamo Ventures and Infinity Ventures with participation from Outlined Capital and PayPal Ventures. With the funding, PinchAI will speed up product growth throughout its abuse prediction fashions, warehouse intelligence methods, and adaptive return engine.
PinchAI
ConverSight and Katana accomplice to forecast demand and optimize stock. ConverSight, a supplier of unified choice intelligence, has partnered with Katana Cloud Stock, a cloud-native platform for product companies. The collaboration will ship AI foresight to manufacturing, ecommerce, wholesale, and retail firms, enabling them to plan stock, anticipate demand shifts, and cut back carrying prices. As a part of the launch, the businesses are introducing QuickStart AI for Katana, a instrument that claims to rework Katana’s knowledge into proactive forecasting and stock optimization.
Paysafe and Pay.com launch partnership. Funds platform Paysafe has introduced a collaboration with Pay.com, a funds orchestrator. Pay.com’s expertise enhances the checkout expertise by leveraging superior orchestration with a centralised threat engine to maximise acceptance and authorization charges. The platform now consists of Paysafe’s credit score and debit card processing. Pay.com has additionally built-in Paysafe’s Skrill and Neteller digital wallets, in addition to PaysafeCard eCash instrument, amongst different different fee strategies.
Helcim launches Fee Extension for retailers. Helcim, a funds firm, has launched Fee Extension, enabling retailers to “convey their very own funds” to their favourite browser-based software program. By putting in a browser extension, companies can join their present workflow on to Helcim. This integration permits transaction knowledge to circulate from the software program to Helcim’s fee interface and again once more, guaranteeing invoices are marked paid and books are balanced with out handbook knowledge entry.
Channelwill rebrands as Cwill, releases unified commerce platform. Channelwill, a Shopify app developer targeted on post-purchase and retention instruments, has introduced its rebrand to Cwill. The corporate is integrating its 5 merchandise right into a single platform: Parcelwill post-purchase resolution, Trustwill retention resolution, Sendwill electronic mail advertising and marketing instrument, Chatwill AI-powered customer-service assistant, and SEOwill for content material and natural search.
Cwill
AWS launches European Sovereign Cloud. Amazon Internet Providers has launched European Sovereign Cloud, situated inside the E.U. and offering an independently operated cloud with technical controls, sovereign assurances, and authorized protections for delicate knowledge. AWS will lengthen the cloud’s footprint from Germany throughout the E.U., beginning with Belgium, the Netherlands, and Portugal.
Ballerine launches agentic commerce governance platform. Ballerine, an AI-native threat and compliance platform for monetary establishments, fintechs, and marketplaces, has launched “Trusted Agentic Commerce Governance Platform,” a real-time working instrument to assist fee service suppliers put together and govern retailers for agent-driven commerce. The platform evaluates eligibility, enforces insurance policies, and constantly displays stock and behavioral alerts as catalogs evolve, in response to Ballerine.
Lyxity launches API for content material on WordPress, Wix, Drupal, Strapi. Lyxity, a supplier of clever content material expertise for entrepreneurs, has launched its API, extending its AI to WordPress, Wix, Drupal, and Strapi-powered web sites. By way of its API, Lyxity says it allows (i) direct connection to an internet site’s content material administration system, (ii) retrieval of efficiency and question knowledge from Google Search Console, (iii) manufacturing of publication-ready content material, (iv) assessment and enhancement of present legacy content material, (v) enlargement and group of content material for improved readability, and (vi) handbook assessment and enhancing earlier than publishing.
Evertune tracks model visibility in product suggestions. Evertune, a supplier of generative engine optimization, has introduced buying intelligence to trace how AI fashions suggest merchandise and translate uncooked knowledge into actionable optimization methods. Evertune states its instrument can (i) observe buying set off charges to benchmark class buy intent and establish alternative dimension, (ii) monitor buying visibility to measure aggressive efficiency and show optimization affect over time, (iii) establish which partnerships drive discovery and the place distribution gaps exist, and (iv) see the worth ranges and averages AI shows on your merchandise versus opponents.
Evertune
Tredence unveils agentic commerce accelerators. Tredence, a knowledge science and AI instruments supplier, has launched 5 agentic commerce accelerators. “Cosmos Buyer Intelligence Agent” predicts buyer actions and fashions shopper preferences for real-time personalization. “Personalised Content material Era Agent” generates on-brand, multimodal personalised content material (textual content, product descriptions, photos, movies). “Contextual Search Agent” implements question-driven and contextual seek for prospects. “Shopper Concierge Agent” supplies a genAI buying assistant for related insights and product suggestions. “Buyer Engagement Agent” orchestrates cross-channel messaging.
Knowband launches AI chatbot for PrestaShop and OpenCart shops. Knowband has launched its AI chatbot for ecommerce shops on PrestaShop and OpenCart platforms. The chatbot helps real-time conversations and supplies data equivalent to product particulars, order standing, delivery updates, and order monitoring. Retailers can add the chatbot on to their retailer’s frontend to assist customers get hold of prompt help whereas shopping. Knowband says the chatbot works with a number of AI fashions, together with ChatGPT, Gemini, DeepSeek, and Claude.
Perception and Stripe accomplice for enterprise commerce. Perception Enterprises has introduced an expanded partnership with Stripe. The collaboration combines Stripe’s programmable monetary providers platform and Perception’s options integrator capabilities to speed up how organizations launch digital income fashions and scale globally. The outcome, per Perception and Stripe, is instruments for contemporary checkout and funds integrations, enabling purchases straight in genAI platforms.
Crescendo launches multimodal buying assistant on Shopify. Crescendo, an AI-powered customer support platform, has launched its multimodal AI buying assistant on the Shopify App Retailer. Crescendo says its AI assistants unify service and buying right into a single expertise, answering service questions and guiding customers towards buy.
Crescendo
