Each week we curate a listing of latest companies for ecommerce retailers. This installment consists of updates on live-streaming, agentic commerce, ecommerce insurance coverage, returns administration, analytics, product customizations, dispute decision, and digital id verification.
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New Instruments for Retailers
Assureful and Threecolts announce Misplaced Inbound Insurance coverage for ecommerce. Assureful, a supplier of product legal responsibility insurance coverage for digital companies, and Threecolts, a cloud suite for market administration, have launched Misplaced Inbound Insurance coverage to guard Achievement by Amazon sellers when stock goes lacking en path to distribution facilities. Assureful says the collaboration combines its specialist InsurTech platform with Threecolts’ information and stock visibility, enabling retailers to handle provide chain danger inside the ecommerce workflow.
Assureful
Amazon Europe updates referral and Achievement by Amazon charges for 2026. Amazon introduced that it’ll decrease charges in 2026 by a mean of €0.17 ($0.20) per unit bought throughout Europe. Adjustments embrace FBA charge reductions for parcels, expanded Low-Worth FBA eligibility, and referral charge reductions in high-volume classes. In keeping with Amazon, the reductions align European charges with its adjustments in different nations, together with within the U.S.
Nielsen Viewers Segments accessible in Amazon Adverts. Nielsen, a supplier of viewers information and measurement, has introduced that its Advertising Cloud Viewers Segments is offered throughout the Amazon Adverts market. The collaboration permits advertisers to entry Nielsen’s information to focus on audiences, ship adverts throughout a number of platforms and codecs, and measure efficiency inside Amazon’s ecosystem. Viewers Segments gives focusing on throughout industries, together with shopper package deal items, autos, and finance, and consists of demographics, purchasing behaviors, and media consumption.
TikTok Store companions with ReBound for social commerce returns. TikTok Store has partnered with ReBound, a world returns administration specialist from Reconomy. Manufacturers on TikTok’s ecommerce platform can now entry ReBound’s omnichannel returns administration instruments, together with a library of carriers, processing capabilities, and worldwide warehouses, all from inside the TikTok Store Vendor Middle. Finish prospects can provoke returns inside TikTok Store; ReBound will then handle the method.
TikTok Store
Retner launches device to get well missed voice calls. Retner, an India-based AI-powered, voice-first omnichannel buyer intelligence platform, has launched AI Voice Name Engine to assist ecommerce manufacturers get well missed voice calls. AI Voice is commerce-focused, together with inbound name restoration, cash-on-delivery order affirmation and verification, deserted checkout callbacks, automated name qualification earlier than human escalation, and inquiries by way of voice. The device logs voice interactions, permitting manufacturers to personalize subsequent communications throughout WhatsApp, Instagram, net chat, and voice.
eBay brings real-time streaming auctions to Australia. eBay has launched its live-stream purchasing function, eBay Reside, in Australia, starting with buying and selling playing cards and collectables. That includes interactive product demonstrations, prompt purchases, and timed presents, the format permits patrons to work together straight with sellers by real-time streaming, chat, and auctions on eBay’s platform. eBay Reside already operates within the U.S., U.Ok., and Germany.
Artifi launches Automated Product Setup for customization-ready ecommerce. Artifi, a product customization platform from Amla Commerce, has launched Automated Product Setup utilizing AI and laptop imaginative and prescient to make merchandise customization-ready. Artifi connects on to provider information feeds to retrieve structured product data and media content material. A skilled AI mannequin analyzes and defines product pictures, producing configuration guidelines to create customization-ready merchandise routinely. Distributors can subscribe to a number of provider feeds inside Artifi.
Artifi
Cimulate updates CommerceGPT to bridge previous and new eras of digital commerce. Cimulate, developer of the AI-native CommerceGPT platform, has launched an replace that unites previous and new modalities of digital purchasing. New options embrace Human Suggestions, Commerce AEO, and Co-Pilot Analytics. Human Suggestions permits retailers to tune AI’s understanding of relevance. Commerce AEO helps manufacturers to grasp and enhance how their merchandise seem inside agentic programs. Co-Pilot Analytics showcases what prospects are asking, which interactions convert and why, and find out how to enhance AI purchasing assistant conversions.
Digital id verification platform Socure acquires Qlarifi for BNPL credit score system. Socure, an AI-powered platform for id verification, compliance, and fraud prevention, has acquired Qlarifi, a real-time buy-now-pay-later shopper credit score database. Qlarifi goals to present BNPL suppliers the perception wanted to develop companies for trusted prospects whereas pinpointing high-risk habits akin to mortgage stacking and first-party fraud. In keeping with Socure, integrating Qlarifi’s capabilities with Socure’s Id Graph intelligence and RiskOS decisioning engine establishes a unified id, anti-fraud, and BNPL credit score infrastructure for lenders.
Gradial raises $35 million for enterprise advertising and marketing by AI brokers. Gradial, an enterprise software program developer of agentic advertising and marketing instruments, has raised $35 million led by VMG Companions, with participation from present buyers Madrona and Pruven Capital. Gradial states that its brokers automate the execution layer of promoting operations throughout present programs and workflows. The corporate will use the funding to speed up improvement of its platform and develop its Seattle-based crew throughout engineering, product, and go-to-market.
Fi911 launches ResolveLab, a white-label disputes platform for resellers. Fi911, a supplier of automation applied sciences for monetary establishments, has launched ResolveLab, a smart-connection hub for fee facilitators. Leveraging Ethoca’s Client Readability and Ethoca Alerts by Mastercard, ResolveLab permits fee facilitators to deploy and resell instruments for chargeback prevention, subscription administration, and danger mitigation. Facilitators can ship enterprise-level instruments, together with Ethoca Client Readability, Ethoca Alerts, and Sensible Subscription from Mastercard, empowering customers to handle, pause, and amend a number of subscriptions in a single place.
ResolveLab
