Microsoft has shared a workaround for a identified situation that causes the traditional Outlook e mail shopper to crash when opening or beginning a brand new message.
These issues have an effect on customers within the Month-to-month Enterprise Channel who up to date Outlook for Microsoft 365 earlier this month, beginning with Model 2504 (Construct 18730.20122).
“Once you open or begin a brand new e mail, traditional Outlook crashes. This situation happens as a result of Outlook can’t open the Varieties Library,” the Outlook crew says in a assist doc printed on Friday.
“The rising instances for this situation are on digital desktop infrastructure (VDI). This situation has been escalated for investigation. We’ll replace this matter once we know extra.”
Till a repair is rolled out to impacted prospects, Redmond advises these affected to manually create the lacking FORMS2 folder at C:Customers
To try this, you must undergo the next steps:
- Shut Outlook and different Workplace functions.
- Choose Begin > Run and enter the trail %localappdatapercentMicrosoft and choose OK.
- Within the File Explorer menu, choose New > Folder and title it FORMS2.
Microsoft can be investigating a identified Outlook situation that causes mailbox folders to flicker and transfer round when transferring objects to the folders, beginning with model 2505 (Construct 18827.20128).
These affected are suggested to toggle off caching of the shared mailbox by disabling Obtain Shared Folders as a workaround. Nonetheless, this can probably trigger efficiency issues because it forces Outlook to work with the shared mailbox offline.
Final week, the corporate pushed a service replace to repair a bug that triggered Outlook LTSC 2019 crashes when opening Viva Interact, Yammer, Energy Automate, and different emails.
Earlier this yr, Microsoft shared one other non permanent repair for crashes affecting traditional Outlook when writing, replying to, or forwarding emails and rolled out a repair for an additional identified situation inflicting traditional Outlook and Microsoft 365 apps to crash on Home windows Server programs.
Patching used to imply advanced scripts, lengthy hours, and countless hearth drills. Not anymore.
On this new information, Tines breaks down how trendy IT orgs are leveling up with automation. Patch quicker, scale back overhead, and deal with strategic work — no advanced scripts required.
