Microsoft is working to resolve an ongoing Alternate On-line outage affecting prospects all through North America, blocking their entry to emails.
“We’re investigating a problem affecting a portion of infrastructure in North America, the place customers could also be unable to entry their mailbox through any Alternate On-line connection methodology,” the corporate defined earlier right now.
In keeping with consumer studies on DownDetector, the problem started impacting Microsoft’s prospects greater than six hours in the past and is inflicting server connection issues, affecting customers who try and log in to their accounts and entry Groups, Outlook, and Hotmail.
Whereas the basis trigger has but to be decided and Microsoft hasn’t shared the variety of prospects affected by this outage, the corporate mentioned that it is at the moment investigating telemetry information and dealing to mitigate the impacted infrastructure.
“We’re persevering with to guage service telemetry for potential system irregularities contributing to influence, and in parallel we’re making use of some adjustments to optimize affected mailbox infrastructure,” Microsoft added in a latest replace.
Earlier this week, Redmond resolved one other challenge that prompted an anti-spam service to quarantine some emails and mistakenly block Alternate On-line and Microsoft Groups customers from opening URLs.
The corporate is additionally rolling out a repair to deal with an Alternate On-line challenge that triggers e mail entry issues for Outlook cellular customers who use Hybrid Trendy Authentication (HMA).
The difficulty started impacting Android and iOS customers on August 17, inflicting mailboxes to crash and stopping them from accessing their e mail and calendars.
This can be a growing story…
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