InPost is growing its logistics capability to deal with as much as 500,000 day by day shipments throughout the excessive season. This represents a 220 p.c rise in comparison with final yr, as the corporate will get prepared for growing ecommerce demand throughout the Iberian Peninsula.
All through 2025, InPost has expanded its community in Spain and Portugal. The variety of lockers has reached nearly 4,000, with about 55 p.c accessible twenty-four hours a day and 99.38 p.c accessible not less than six days per week. To deal with the excessive demand anticipated in November and December, the corporate plans to restock lockers a number of occasions per day.
Stronger customer support and operations
InPost has additionally just lately bolstered its inner techniques and buyer assist groups. The corporate reported a 60 p.c improve in employees, including 88 new hires and creating 13 everlasting positions. Automation has been a key focus, with chat techniques and supply alerts now working across the clock.
InPost has launched a brand new high quality plan to observe efficiency and clear up incidents extra effectively
The information of a wider community is a part of the corporate’s long-term plan to strengthen its presence within the Iberian Peninsula and enhance service reliability. A brand new high quality plan was launched to observe efficiency and clear up supply incidents extra effectively.
Full protection and worldwide integration
Clients can now select between Locker, Punto Pack, or dwelling supply, protecting one hundred pc of postal codes in Spain, Portugal, and the islands. The corporate’s capability additionally elevated following the combination of Sending, a logistics supplier acquired by InPost in July.
‘Our purpose is to be nearer and sooner’
This merger permits for full last-mile supply and cross-border shipments from international locations resembling Belgium, France, Germany, Italy, the Netherlands, and the UK. “Our purpose is to be nearer and sooner, making certain each supply arrives on time”, stated Marc Vicente, CEO of InPost Iberia.
Prepared for the buying season
This capability enhance comes forward of Black Friday, Christmas, and the post-holiday gross sales interval, when parcel site visitors historically reaches its highest ranges. Retailers and logistics operators throughout Iberia can be watching intently to see whether or not InPost’s expanded infrastructure can preserve quick and dependable service all through the height season.
