In-App Rankings and Evaluations for TV

Posted by Paul Lammertsma – Developer Relations Engineer

Rankings and opinions are important for builders, providing quantitative and qualitative suggestions on consumer experiences. In 2022, we enhanced the granularity of this suggestions by segmenting these insights by international locations and kind elements.

Now, we’re extending the In-App Rankings and Evaluations API to TV to permit builders to immediate customers for scores and opinions instantly from Google TV.

Rankings and opinions on Google TV

Customers can now see score averages, browse opinions, and go away their very own assessment instantly from an app’s retailer itemizing on Google TV.

Customers can work together with in-app scores and opinions on their TVs by doing the next:

• Choose scores utilizing the distant management D-pad.
• Present elective written opinions utilizing Gboard’s on-screen voice enter, or by simply typing from their telephone.
• Ship cellular notifications to themselves to finish their TV app assessment instantly on their telephone.

Moreover, customers can go away opinions for different kind elements instantly from their telephone by merely choosing the machine chip when submitting an app score or writing a assessment.

We have already seen a substantial raise in app scores on TV since bringing these modifications to Google TV, and now, we’re making it doable for builders to set off a scores immediate as nicely.

Earlier than we have a look at the combination, let’s first rigorously take into account the most effective time to request a assessment immediate. First, determine optimum moments inside your app to request consumer suggestions, making certain prompts seem solely when the UI is idle to forestall interruption of ongoing content material.

In-App Overview API

Integrating the Google Play In-App Overview API is identical as on cellular and it is solely a few methodology calls:

val supervisor = ReviewManagerFactory.create(context)
supervisor.requestReviewFlow().addOnCompleteListener { activity ->
    if (activity.isSuccessful) {
        // We obtained the ReviewInfo object
        val reviewInfo = activity.consequence
        supervisor.launchReviewFlow(exercise, reviewInfo)
    } else {
        // There was some drawback, log or deal with the error code
        @ReviewErrorCode val reviewErrorCode =
            (activity.getException() as ReviewException).errorCode
    }
}

First, invoke requestReviewFlow() to acquire a ReviewInfo object which is used to launch the assessment circulate. It’s essential to embody an addOnCompleteListener() not simply to acquire the ReviewInfo object, but in addition to observe for any issues triggering this circulate, such because the unavailability of Google Play on the machine. Be aware that ReviewInfo doesn’t provide any insights on whether or not or not a immediate appeared or which motion the consumer took if a immediate did seem.

The problem is to determine when to set off launchReviewFlow(). Monitor consumer actions—figuring out profitable journeys and factors the place customers encounter points—so that you might be assured that they had a pleasant expertise in your app.

For this methodology, chances are you’ll optionally additionally embody an addOnCompleteListener() to make sure it resumes when the returned activity is accomplished.

Be aware that as a result of throttling of how typically customers are introduced with this immediate, there aren’t any ensures that the scores dialog will seem when requesting to start out this circulate. For finest practices, examine this information on when to request an in-app assessment.

Get began with In-App Evaluations on Google TV

You will get a head begin at present by following these steps:

1. Determine profitable journeys for customers, like ending a film or TV present season.
2. Determine poor experiences that ought to be averted, like buffering or playback errors.
3. Combine the Google Play In-App Overview API to set off assessment requests at optimum moments inside the consumer journey.
4. Take a look at your integration by following the testing information.
5. Publish your app and constantly monitor your scores by machine kind within the Play Console.

We’re assured this integration lets you elevate your Google TV app scores and empowers your customers to share worthwhile suggestions.

Sources

Discover this announcement and all Google I/O 2025 updates on io.google beginning Could 22.