Microsoft is asking companies to achieve out for help to mitigate a identified situation inflicting Cluster service and VM restart points after putting in this month’s Home windows Server 2019 safety updates.
As the corporate explains in a non-public advisory seen by BleepingComputer, the Cluster service (a system part important to cluster operation) may fail to perform accurately after putting in the KB5062557 replace launched on July eighth.
The identical bug can also be inflicting some nodes to fail when making an attempt to rejoin their cluster and triggering errors on techniques the place directors have enabled the BitLocker Home windows safety characteristic on Cluster Shared Volumes (CSV) drives.
“After putting in the July Home windows safety replace (the Originating KBs listed above), the Cluster Service on Home windows Server 2019 may repeatedly cease and restart, inflicting nodes to fail to rejoin the cluster or enter quarantine states, digital machines to expertise a number of restarts, and frequent Occasion ID 7031 errors inside occasion logs,” Redmond defined.
Whereas a mitigation is obtainable for organizations affected by this identified situation, Microsoft has but to roll it out to clients. Till the repair is usually accessible, the corporate asks these impacted to achieve out to enterprise help for assist addressing these issues.
“In case you need assistance to handle this situation in your group and apply a mitigation, please contact Microsoft’s Assist for enterprise,” Microsoft stated.
“ We’re working to incorporate the decision in a future Home windows replace. As soon as the replace with the decision is launched, organizations is not going to want to put in and configure the mitigation offered from Microsoft’s Assist for enterprise.”
Earlier this month, Redmond addressed a widespread situation affecting Home windows Server Replace Companies (WSUS) that prevented organizations from deploying the newest Home windows updates because of Microsoft Replace sync issues.
The July 2024 cumulative updates have additionally resolved a problem triggered by the June 2025 safety updates, which triggered the DHCP service to freeze on some Home windows Server techniques.