– Commercial –
Location: Bengaluru
Firm: Kazam
We’re searching for a technically sturdy and detail-oriented {Hardware} Diagnostics Specialist to assist and analyze subject returns, faulty models, and customer-reported points. The perfect candidate will work carefully with buyer assist, high quality, and engineering groups to hold out root trigger evaluation (RCA), component-level debugging, and design suggestions for enhancing EV charger {hardware}.
Obligations
- Diagnostics & Root Trigger Evaluation (RCA): Conduct detailed {hardware} diagnostics of returned or failed EV chargers. Establish root causes for failures throughout elements, boards, and system-level efficiency.
- Failure Replication & Testing: Recreate customer-reported points utilizing lab gear. Validate {hardware} performance beneath simulated circumstances and energy cycles.
- Element-Stage Debugging: Use oscilloscopes, multimeters, energy provides, and diagnostic instruments to debug PCBs, energy modules, and embedded controllers.
- Documentation: Log all findings in structured diagnostic studies. Preserve a failure database to trace traits and customary points.
- Cross-Useful Coordination: Collaborate with {hardware} design, firmware, and product groups to share diagnostic insights and counsel design or manufacturing enhancements.
- Corrective Motion Assist: Assist implementation of CAPA processes, and supply suggestions to high quality and manufacturing groups for course of enhancements.
- Buyer Suggestions Loop: Translate technical root trigger findings into actionable suggestions for customer-facing groups to speak resolutions successfully.
{Qualifications}
- Bachelor’s diploma in Electrical/Electronics Engineering or related subject.
- 2+ years of hands-on expertise in {hardware} testing, debugging, or restore—ideally in EV, energy electronics, or IoT industries.
- Robust expertise with lab instruments like oscilloscopes, energy analyzers, and take a look at jigs.
- Means to investigate PCB schematics, interpret firmware logs, and carry out board rework/soldering.
- Familiarity with communication protocols similar to CAN, RS485, and Ethernet.
- Understanding of high-voltage security practices.
- Good documentation and communication abilities.
- Willingness to work in lab/subject environments as required.
