Cisco Join returns to the Moon Palace Resort and Conference Middle in sunny Cancun as we speak! Even after twenty years and 20 international Cisco Reside occasions, I’m nonetheless energized by the possibility to fulfill new faces, reconnect with buddies, and expertise the newest Cisco improvements. I’m returning to Cancun this yr in a brand new function as chief of Buyer Expertise (CX) for the Americas – together with Latin America. I’m keen to supply contemporary insights on how Cisco might help our prospects and companions attain their greatest targets.
Cisco Join Cancun isn’t simply an occasion – it’s a showcase of our “One Cisco” technique. Right here, networking, observability, collaboration, safety, Splunk, and companies all come collectively to ship actually distinctive outcomes. Our give attention to integration is about greater than know-how—it’s about creating simplicity, agility, and measurable worth for our prospects in a fast-changing world.
With 3,000 attendees from throughout Latin America, the vitality right here is electrical. This yr, AI is once more on the middle of the dialog, as we discover the way it’s remodeling each facet of buyer expertise. As Liz Centoni shared in her latest weblog, “Agentic AI Poised to Deal with 68% of Buyer Service and Help Interactions by 2028,” 93% of worldwide respondents imagine agentic AI will empower B2B distributors to ship extra customized, predictive companies, and also you’ll see that innovation in motion at Cisco Join LATAM.
What to anticipate: CX Highlights at Cisco Join
- Keynotes: Don’t miss our mainstage session at 5:30pm on Monday, September 29. I’ll be becoming a member of LATAM chief Laercio Albuquerque, Emma Carpenter, Marcus Moffett, and Rob Barton to debate the pivotal function of AI in our built-in portfolio and the way it’s driving actual transformation for our prospects.
- Reside Demos: Go to the CX demo pod within the Cisco Showcase to expertise firsthand how Cisco’s Simplified Providers Portfolio, Premium Help Providers, and AI-Powered Help are designed that will help you obtain higher enterprise outcomes with much less complexity.
Let’s join
From September 29 to October 1, Cancun can be buzzing with dynamic periods, hands-on demos, and new connections. Whether or not you’re a long-time Cisco buyer or new to our neighborhood, that is your alternative to study, collaborate, and be impressed. Don’t miss the possibility to say howdy. I look ahead to connecting and shaping the long run collectively.
