Erie Insurance coverage and Erie Indemnity Firm have disclosed {that a} weekend cyberattack is behind the latest enterprise disruptions and platform outages on its web site.
Erie Indemnity Firm is the administration firm for the Erie Insurance coverage Group, a property and casualty insurer with over 6 million energetic insurance policies. The corporate offers auto, dwelling, life, and enterprise insurance coverage insurance policies by way of unbiased brokers.
Since Saturday, June 7, Erie Insurance coverage has been affected by widespread outages and enterprise disruptions, with clients unable to log into the client portal and reporting difficulties making claims or receiving paperwork from the corporate.
At the moment, Erie Indemnity Group filed a Type 8-Ok submitting with the U.S. Securities and Change Fee, stating it detected “uncommon community exercise” on June 7, 2025.
In an analogous discover on the Erie Insurance coverage web site, the corporate says it activated its incident response protocol in response to the assault.
“On Saturday, June 7, Erie Insurance coverage’s Data Safety crew recognized uncommon community exercise. We took fast motion to reply to the scenario to safeguard our programs and information,” reads a discover on Erie Insurance coverage’s web site.
“Since Saturday, we’ve continued to take protecting motion for the safety of our programs.”
“We’re working with legislation enforcement and are conducting a complete forensic evaluation with the help of main cybersecurity consultants to achieve a full understanding of this occasion.”
When firms undergo a cyberattack, the same old response is to close down programs to forestall the assault’s unfold to different units.
Sadly, this response additionally disrupts functions and web sites used to conduct enterprise, impacting clients and enterprise companions. It could take days, if not weeks, to totally restore service after a large-scale cyberattack.
Erie Insurance coverage additionally warns that they won’t name or e-mail clients to request funds throughout this outage.
“Throughout this outage, Erie Insurance coverage won’t name or e-mail clients to request funds,” reads an alert on the high of the web page.
“As is greatest observe, don’t click on on any hyperlinks from unknown sources or present your private data by cellphone or e-mail.”
Erie says the incident’s full scope, nature, and influence are nonetheless being decided.
The corporate instructed BleepingComputer that policyholders who have to provoke a declare can contact their native agent or ERIE’s First Discover of Loss crew at (800) 367-3743. Erie Insurance coverage additionally mentioned buyer care is on the market at (800) 458-0811.
No data has been shared relating to whether or not this can be a ransomware assault or if information was stolen through the breach.
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