Press Launch
At TM Discussion board’s DTW 2025 (Digital Transformation Summit), Huawei partnered with TM Discussion board and 10 world main CSPs to formally launch the New Era Clever Operations White Paper 3.0. This occasion drew participation from greater than 130 representatives throughout world operators, business organizations, analyst corporations, and media shops, all converging to look at the newest traits and share sensible insights in clever operations transformation.
Lucas Lu, president of Huawei ICT assurance and operation providers area, acknowledged on the launch: “White Paper 3.0 marks a major breakthrough within the discipline of ‘service-centric clever operations transformation’. By making use of modern applied sciences akin to Agentic AI and Community Digital Twin (DTN), we’re redefining the operations mannequin for CSPs.”
Know-how Evolution: A Three-Stage Leap from Incremental Change to Qualitative Transformation
White Paper 1.0 part (September 2023) established the “service-centric” transformation basis, proposing the “3P+1T” framework – a scientific reconstruction specializing in Folks, Course of, Platform, and Know-how.
White Paper 2.0 part (June 2024) achieved a essential breakthrough: the built-in utility of Digital Twin Community (DTN) and LLM know-how enabled operations methods to start possessing semantic understanding capabilities, marking a brand new part in human-machine collaboration.
The newly launched White Paper 3.0 brings elementary change: Agentic AI-based closed-loop automation capabilities drive the transformation of the operations mannequin from “human-machine collaboration” to “a brand new period of clever operations mannequin”. This transformation just isn’t a easy overlay of know-how, however a reconstruction of operational philosophy – the place brokers can autonomously establish high-value situations, dynamically decompose operations duties, and obtain autonomous closed-loop by means of the “Assume-Act-Confirm” cycle.
Reshaping the Operations Mannequin: From Automation Instruments Help to a New Period of Clever Operations Mannequin
As community architectures and repair situations develop more and more advanced, conventional operations fashions face extreme challenges. Operations engineers must concurrently function a number of system instruments, carry out cross-dimensional information queries, and conduct guide analyses. During the last 12 months, Huawei, based mostly on Digital Twin Community (DTN), Giant Language Mannequin (LLM), and Agentic AI applied sciences, has efficiently constructed a number of modern utility situations. These applied sciences allow the operations system to autonomously establish anomalies, diagnose faults, prioritize high-value service situations, and obtain closed-loop automation for community anomalies.
Agentic AI is basically altering the operations mannequin, and the shift from “automation instruments help human” to “humans-AI collaboration” will propel the operations system in direction of true autonomous evolution.
Steady Innovation: Constructing an Clever Operations Ecosystem Collectively
Digital transformation just isn’t solely about know-how—it’s a scientific shift in methods of working. White Paper 3.0 not solely gives a transparent evolution roadmap but in addition compiles sensible circumstances from world main CSPs. Trying forward, Huawei will proceed to deepen cooperation with TM Discussion board and business companions to speed up the interpretation of technological innovation into operational capabilities, collectively constructing an open and collaborative clever operations ecosystem.
Lucas Lu, president of Huawei ICT assurance and operation providers area, decoding White Paper 3.0
Official obtain hyperlink for the New Era Clever Operations White Paper 3.0
