Trying again on an energizing week at Cisco Dwell! Melbourne 2025, I’m impressed by the human connections that empowered the occasion. This yr’s Cisco Dwell is a testomony to the highly effective outcomes we create when know-how and other people come along with a typical function.
Keynote Highlights: Dynamic calls for require a New CX
Cisco Dwell! Melbourne was one in every of our standout moments this quarter. Our keynote delivered a transparent message on resilience, simplicity, and sooner time to worth. We unveiled Cisco IQ to prospects throughout the area, giving them a primary have a look at how we’re bringing personalised insights, automation, and proactive worth into each interplay.
The response was sturdy, and the suggestions was clear that that is the precise route. Clients, Companions and Gross sales shared how Cisco IQ addresses their wants. Listed here are a few of the feedback we heard:
“This can be a actual differentiator for Cisco. That is actually going to simplify every thing.” (Buyer)
“Cisco IQ has the potential to present us time again as a accomplice to give attention to the issues that actually matter with our prospects.” (Cisco Associate)
“When can we get this? It’s going to be an enormous deal for lots of shoppers. You will have our full help to make IQ profitable!” (Gross sales)
Our imaginative and prescient is straightforward however daring: to ship help and providers which are personalised, proactive, and predictive, serving to you keep forward, securely and confidently. The section that includes Rajesh Kumar, CIO of LTI Mindtree, showcased actual buyer impression and the energy of our partnership.
We mentioned LTIMindtree’s bold digital transformation journey, highlighting how Cisco’s built-in method unifying networking, safety, and collaboration for 80,000 workers throughout 700 areas, was important. Rajesh shared how Cisco CX and improvements like ThousandEyes and Webex enabled higher resiliency, simplicity, and proactive problem-solving, considerably enhancing person expertise and IT effectivity.
Taking up Centre Stage and the World of Options
At Centre Stage, the AI benefit was clearly offered by Sandeep Milar and Bhaskar Jayakrishnan within the session, “The A.I. Benefit: Redefining Companies.”
This yr’s World of Options was probably the most interactive but, with the Cisco Stand and our Cisco Buyer Expertise space buzzing with power. Attendees skilled ten dynamic demos, from digital resilience with ThousandEyes and Cisco XDR to future-proofed workplaces and AI-ready information facilities. The TAC Stand was a hub for deep-dive technical discussions, with clinics and 18 mini-presentations protecting every thing from Wi-Fi 7 to multi-cloud safety. An inaugural characteristic, the CX Connections Lounge, supplied an area for tailor-made conversations, unique conferences, and interactive discussions with CX specialists.
Studying, Networking, and Celebration
Past the classes, the true spirit of Cisco Dwell was felt in each dialog.
Day two kicked off with the CIO Roundtable Breakfast, the place AI-driven change was acknowledged, together with the significance of resilient, people-centric management and targeted know-how adoption. Cisco’s method to constructing digital resilience with Agentic AI and Cisco IQ targeted on delivering worth. The dialog inspired CIOs to stability innovation and human connection.
I met with the Cisco Networking Academy ANZ Dream Workforce and shared about my experiences, their careers, the necessity to stay curious, and nurture their networks. Likewise, remaining adaptable and alert to alternatives in AI, cybersecurity, and the cloud stay basic. We ended the session with questions and celebratory photographs.
On the Pleasure Occasion, I had an insightful interview with Olympic gold medallist Daniel Kowalski about his journey. We explored inclusion, allyship, and supporting others – drawing parallels between Daniel’s experiences and a welcoming, numerous office. The session impressed attendees to champion authenticity, celebrating Pleasure alongside Cisco’s prospects, companions, and employees.
On the IT Management panel, we agreed that profitable AI transformation facilities round individuals, curiosity, adaptability, and the human contact – alongside know-how. Cisco is dedicated to accountable AI, belief, and transparency. An AI-ready tradition empowers groups and retains buyer worth central.
Lastly, the “Catch a Wave with Cisco Buyer Expertise” digital surfboard with the Large Wave Sweepstakes, added an additional spark of pleasure for all!
Reworking Cisco Buyer Expertise with AI and Human Experience
To each buyer, accomplice, and Cisco workforce member, allow us to preserve the dialog going.
Do discover replays and highlights from Cisco Dwell Melbourne 2025 within the Cisco Dwell On-Demand Library.
See you on the subsequent Cisco Dwell!
I’d love to listen to your favourite moments—depart a remark beneath!
