Cisco, a contributor in networking and safety, and ServiceNow, the bogus intelligence (AI) platform for enterprise transformation, has introduced a deepened partnership to allow assured and safe AI adoption for companies at scale. The mix of Cisco’s infrastructure and safety platforms and ServiceNow’s AI-driven platform and safety options will unlock mutual clients’ skill to safe and scale their use of AI whereas lowering danger and complexity. The primary such integration will deliver collectively Cisco’s AI Defence capabilities with ServiceNow SecOps to offer extra holistic AI danger administration and governance.
“Clients are looking for simplified options that not solely deal with the complexity of the know-how but additionally supply simplified workflows that may make innovation actionable,” stated Scott Crawford, the analysis director for info safety with S&P World Market Intelligence 451 Analysis. “Respondents to a latest 451 Analysis survey of safety practitioners indicated on common that they spend 36% of their funds with a single vendor, which displays this want to cut back complexity of their instruments and suppliers.”
The speedy proliferation of enterprise AI brings unprecedented alternatives, but additionally a wholly new set of dangers and challenges that conventional cybersecurity and infrastructure options don’t deal with. As AI functions start to shortly reshape organisations’ enterprise practices, the underlying infrastructure, safety frameworks, group workflows and governance necessities should change simply as shortly. Rigorous administration and monitoring of AI throughout the organisation ensures strict knowledge governance, confidentiality, reliability and belief. Cisco and ServiceNow collectively plan to offer platform-based approaches to not solely remedy the challenges offered by AI, however empower companies to confidently transfer even quicker.
“Safety has been blamed for slowing know-how adoption prior to now, however the best method to security and safety will really speed up AI adoption,” stated Jeetu Patel, the EVP and chief product officer at Cisco. “The combination of ServiceNow and Cisco AI Defence is recreation altering for enterprises – offering organisations with the arrogance of a single supply of reality for managing AI dangers and compliance, even whereas fashions constantly evolve.”
“AI is unlocking new frontiers for enterprise transformation—and securing that future requires extra than simply reactive defences,” stated Amit Zavery, the president, chief product officer and chief working officer at ServiceNow. “By means of this partnership, Cisco and ServiceNow are aligning safety and AI operations on the platform stage. By combining Cisco’s superior AI safety with ServiceNow’s function because the AI management tower for the enterprise, we’re serving to clients operationalise belief—guaranteeing that AI is ruled, safe and able to scale.”
Cisco and ServiceNow: Offering end-to-end AI safety
To reveal the ability of extra built-in options, Cisco and ServiceNow are addressing the brand new set of dangers companies are contending with as they undertake and scale AI. Safety groups, AI groups and governance groups can battle to remain related, and there historically isn’t visibility into the AI functions or their safety posture. To unravel this, clients require built-in platforms that stretch throughout infrastructure and workflows. Clients depend on ServiceNow to streamline IT service administration and improve operational workflows by automation and built-in options to manage danger and governance. Now with AI Defence, groups will have the ability to use these similar capabilities to construct packages round AI belongings to make sure governance and scale back danger.
The panorama of AI adoption throughout organisations contains inner functions, business SaaS platforms, and unsanctioned AI launched by workers. Cisco and ServiceNow will present clients with a constant, cohesive set of options for shielding AI functions and sustaining AI governance throughout these deployment varieties. The mix of Cisco AI Defence and ServiceNow SecOps is designed to offer clients:
- Visibility: Cisco AI Defence will uncover AI workloads, fashions and knowledge that maps to functions and providers within the ServiceNow platform.
- Vulnerability administration: Cisco AI Defence will carry out automated vulnerability assessments, and findings will floor in ServiceNow Vulnerability Response (VR) the place they’re monitored, triaged and addressed.
- Actual-time safety: Cisco AI Runtime Safety presents real-time guardrails for AI functions. ServiceNow Safety Posture Management can establish gaps in protection from Cisco AI run-time safety in AI functions and this knowledge may be made obtainable for AI vulnerability prioritisation.
- Incident response: Telemetry from AI functions will likely be delivered from Cisco AI Defence to ServiceNow Safety Incident Response (SIR) to boost safety operations centre investigations and facilitate proactive menace response.
- Governance: Clients will have the ability to map Cisco AI Defence controls to related requirements in ServiceNow’s Built-in Threat Administration (IRM) platform so groups can measure and reveal AI organisational compliance.
Preliminary subject trials are starting quickly, and mutual clients of Cisco and ServiceNow can count on to have the ability to benefit from this integration within the second half of calendar yr 2025. Extra integrations of Cisco and ServiceNow capabilities are deliberate for later in 2025.
Cisco and ServiceNow: A partnership for an AI future
Immediately’s deepened partnership builds on the businesses’ seven years of established collaboration. However the demand from clients for joint options has by no means been larger. As know-how turns into extra sophisticated and AI creates alternatives to reimagine how work will get carried out, clients flip to their trusted companions. Cisco and ServiceNow are dedicated to offering clients with highly effective, simplified options.
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