Transformation Award: Lenovo
Lenovo is a number one international know-how firm centered on delivering “smarter know-how for all,” and recognized for its manufacturing of PCs, tablets, smartphones, and different gadgets. Lenovo has achieved outstanding success in its transformational journey by creating a strong enterprise-level international knowledge warehouse. They constructed a contemporary knowledge platform utilizing present Lenovo know-how on Azure Databricks.
By incorporating company widespread knowledge fashions and a whole bunch of key efficiency indicators, the crew is ready to assist various organizational features, from product growth to gross sales and companies. By absolutely adopting Databricks SQL (DBSQL) and Unity Catalog (UC), Lenovo ensured complete knowledge governance and built-in its proprietary Horizon governance instrument for enhanced AI and knowledge administration capabilities. Advantages embody a 20% discount in cloud prices by versatile useful resource provisioning and finance operations practices, a 30% enchancment in job SLA efficiency through superior useful resource tuning and coding optimizations, and a 30% enhance in migration coding by automated code translation utilizing generative AI instruments.
Lenovo modernized its knowledge safety mechanisms with UC options like automated masking and profiling instruments. This collaboration optimized prices and productiveness and positioned Lenovo as a pacesetter in AI integration, enabling future-proof options for enterprise reporting, analytics, and AI purposes.
Disruptor: Grupo Casas Bahia
Grupo Casas Bahia, considered one of Brazil’s most distinguished retailers, serves hundreds of thousands of consumers throughout on-line platforms and 1,000 bodily shops. As the corporate scaled, its legacy knowledge infrastructure turned a bottleneck to innovation, entry to insights and quick decision-making. Casas Bahia has remodeled its knowledge tradition by migrating to the Databricks Knowledge Intelligence Platform and embracing AI/BI Genie, making insights accessible to all workers.
Technical and non-technical customers are immediately accessing knowledge insights by pure language queries in Microsoft Groups, whereas leveraging Databricks Assistant to automate ETL script conversion and upskill non-technical workers. With Genie, workers ask questions and obtain on the spot, actionable insights. By embedding Genie immediately into Microsoft Groups utilizing the Genie Dialog API, Casas Bahia empowers workers throughout all departments to entry and analyze knowledge of their day by day workflow. What beforehand took hours is now achieved in simply minutes.
Latest achievements embody figuring out top-moving product classes and forecasting potential stockouts. Gross sales groups analyze tendencies and stock positions that affect advertising and operational selections. Casas Bahia is constructing a contemporary, scalable, and inclusive knowledge tradition whereas empowering all workers to make smarter, sooner, data-driven selections and driving innovation throughout the group.
For Good: Lingokids
Lingokids, the globally acknowledged #1 interactive app for youngsters, has all the time been on the forefront of innovation in schooling. With over 168 million households utilizing the app, Lingokids combines play and studying to foster important expertise in younger learners. Behind this success lies a robust data-driven technique, enabling a mission to offer accessible, high-quality schooling for youngsters worldwide.
Lingokids migrated its cloud knowledge platform to the Databricks Knowledge Intelligence Platform. By leveraging a serverless, elastic structure, they noticed a 40% discount in prices and reduce their knowledge processing time by 33%. The improved efficiency allows Lingokids to research knowledge in close to real-time whereas consolidating knowledge ingestion, analytics, and machine studying workloads on a single platform, streamlining operations and enhancing collaboration throughout groups.
Machine studying suggestion fashions create tailor-made customized academic content material, and in contrast to typical engagement-driven algorithms, these fashions strictly adhere to an academic curriculum curated by consultants. This ensures that suggestions concentrate on talent growth moderately than maximizing display screen time, avoiding addictive behaviors.
By aligning machine studying fashions with expert-designed curricula, Lingokids ensures that each interplay contributes to a baby’s growth in STEM, literacy, and socio-emotional expertise. By embracing a unified strategy to knowledge and AI workloads, Lingokids is optimizing its operations whereas shaping the way forward for studying for hundreds of thousands of kids worldwide.
GenAI Innovation: Molson Coors
Molson Coors Beverage Firm, a pacesetter within the international beverage trade, is leveraging generative AI to rework its operations. They’ve developed an AI agent creation accelerator that transforms LLM software growth by automating the constructing and deployment of production-ready AI brokers, setting a brand new customary for enterprise AI of their trade.
By leveraging MLflow, LangGraph/Langchain, Pandas, and Pydantic inside Databricks, Talk2LLM, Molson Coors’s AI agent creation accelerator handles complicated infrastructure from mannequin administration and vector shops to chain technology/deployment and agent creation for multi-agent methods. By abstracting away complicated LLM infrastructure and standardizing enterprise greatest practices, Talk2LLM empowers groups to concentrate on enterprise worth creation, decreasing typical AI resolution growth time by 90% whereas sustaining production-grade reliability and safety controls.
Whether or not groups are processing huge datasets in ML pipelines, constructing RAG-enabled chatbots, or orchestrating complicated Chain-of-Thought brokers, Talk2LLM gives a unified interface for fast growth and deployment of enterprise AI options. Subsequent, the Molson Coors crew is making a Gross sales Insights Generator utilizing the agent to mix historic efficiency knowledge, gross sales tales, model and channel messaging, and predictive modeling to tailor suggestions that enhance conversations with retailers and inform class methods. Molson Coors is redefining how data-driven insights are generated and utilized throughout its enterprise.
Excellence Award AMER: AT&T
AT&T is devoted to offering its 118 million wi-fi prospects with safe, dependable and frictionless communications. With 7 million day by day transactions, staying forward of fraudsters requires a classy strategy to knowledge and AI. By modernizing their knowledge infrastructure within the cloud with the Databricks Knowledge Intelligence Platform, AT&T applied a unified strategy to knowledge and AI, and the advantages are including up.
With over 70 machine studying fashions in manufacturing, AT&T makes use of real-time knowledge, computerized alerts and suggestions to arm workers throughout its operations and cease fraud earlier than it occurs. Greater than 900 million datapoints are analyzed day by day in close to actual time to mitigate fraud on the level of sale. They’ve already achieved as much as an 80% discount in fraud with superior detection capabilities. By AT&T’s Heart of Excellence, workers are skilled on knowledge instruments and empowered to identify fraud in name facilities, shops, and on-line.
Greater than 500 energetic weekly customers of the platform throughout a number of enterprise models are benefiting from entry to knowledge analytics and fostering collaboration between groups. Knowledge science cycles are 3 times sooner, enabling sooner machine studying mannequin growth and workflows for knowledge scientists and engineers have elevated by 50%. AT&T’s dedication to cloud knowledge platform and generative AI initiatives places them on the forefront of buyer expertise and operational analytics innovation.
Excellence Award EMEA: ASDA
ASDA serves hundreds of thousands of consumers in additional than 1,000 areas weekly by its supermarkets, comfort shops and petrol stations throughout the UK. Over the previous 12 months, ASDA has made vital progress creating an information intelligence platform that powers its operations, bodily shops, buyer rewards applications, and personalization efforts.
With real-time knowledge pipelines powered by Lakeflow, ASDA is present process a large change to streamline its provide chain, scale back decision-making latency, and guarantee product availability throughout its shops. ASDA makes use of Unity Catalog to manipulate its knowledge property and guarantee safe entry, knowledge lineage monitoring, and compliance whereas driving environment friendly knowledge discovery and auditing for groups throughout the group.
Mosaic AI and Genie allow ASDA to ship change at tempo, similar to personalised procuring experiences by analyzing buyer habits and preferences utilizing subtle AI fashions. Developments throughout retailer operations are centered on effectivity enhancements, harnessing the combination of AI/BI instruments, with a imaginative and prescient to democratize actionable insights throughout stock administration, gross sales forecasting, and operational effectivity in shops. By leveraging superior analytics, ASDA personalizes provides by its buyer loyalty program and delivers the very best advertising provides for returning prospects. ASDA harnesses a contemporary knowledge intelligence platform to distinguish in a extremely aggressive market. It’s delivering on its mission to offer worth for working households throughout the UK.
Excellence Award APJ: BUPA AU
Bupa is a worldwide healthcare supplier dedicated to enhancing well being outcomes worldwide. The corporate is remodeling its knowledge ecosystem and analytics capabilities in Australia to drive innovation, improve operational effectivity, and allow personalised, preventative healthcare.
Recognising knowledge as a strategic asset, Bupa Australia has fostered a tradition of data-driven decision-making by equipping its folks with the instruments and entry to show perception into influence with the Databricks Knowledge Intelligence Platform.
Transferring to Databricks enabled Bupa to determine a single supply of fact for hundreds of thousands of buyer information. By attaining an 8x improve in knowledge ingestion, Bupa empowered its knowledge professionals and over 175 enterprise customers to generate sooner, higher selections – all on Bupa’s most safe and ruled platform.
Operational effectivity has additionally scaled considerably. Bupa applied a totally ruled MLOps framework, enabling a number of knowledge science groups to deploy machine studying fashions rapidly, securely and at scale. Moreover, Bupa harnessed Generative AI (GenAI to speed up the migration from a legacy SAS Analytics platform to Databricks – finishing in months what was anticipated to take years.
This transformation goes far past infrastructure. With improvements, the Buyer Matching Engine, Bupa creates a unified “golden” buyer document to personalise companies throughout its product suite. Bupa can also be pioneering the digital well being twin: a digital illustration of a person’s well being profile that integrates their medical historical past, way of life components, and real-time wearable knowledge to assist sooner, extra holistic insights. By predictive analytics, Bupa AU can determine at-risk people earlier, enabling interventions to stop power situations. In the meantime, Generative AI helps summarize complicated affected person info in seconds, decreasing cognitive load for clinicians and releasing up time for affected person care. With customer-centricity key, the platform is designed to guard the info and privateness of consumers.
None of this may be attainable with out folks. Bupa AU is devoted to empowering groups to concentrate on high-value, human-centred work. By fostering a tradition of innovation, groups are outfitted to unravel issues sooner, scale concepts rapidly, and ship lasting influence.
Bupa Australia’s Chief Knowledge Officer, Ed Falconer, and his crew are main Bupa’s transformation to a data-driven healthcare group, and with knowledge because the spine to Bupa’s technique, Databricks is supporting Bupa to ship to its objective of serving to prospects stay longer, happier, more healthy lives.
Excellence Award LATAM: Banco de Credito del Peru and Yape
Banco de Crédito del Perú (BCP), Peru’s largest monetary establishment, has over 133 years of historical past and serves greater than 6 million shoppers by its intensive community of 8,340 factors of contact. As a part of Credicorp Group, BCP performs a pivotal function within the nation’s monetary ecosystem.
Yape, launched by BCP in 2016, is Peru’s main digital cost platform with over 15 million energetic customers. It has remodeled digital funds by providing seamless peer-to-peer transfers, enterprise funds, and QR code transactions, driving monetary inclusion for unbanked communities.
Each firms have embraced the Databricks Knowledge Clever Platform to foster a data-driven tradition. BCP efficiently migrated 700 terabytes of knowledge in simply 9 months, decreasing process occasions by 87% and enabling sooner analytics. With Unity Catalog, BCP democratized safe knowledge entry for over 4,000 customers whereas unlocking superior AI and ML capabilities by Lakehouse structure.
Visionary Award: Mastercard
Mastercard’s AI & Knowledge group stands on the forefront of the corporate’s transformation into an AI know-how powerhouse. Greg Ulrich, Mastercard’s Chief AI & Knowledge Officer, leads a essential crew shaping the strategy to leveraging and integrating AI and knowledge throughout all enterprise strains. The crew’s mandate consists of commercializing inner and exterior AI purposes and overseeing enterprise-wide knowledge governance, making certain that each innovation aligns with Mastercard’s rigorous requirements. Mastercard has hundreds of knowledge scientists, engineers and consultants who concentrate on knowledge and AI. It’s deeply dedicated to investing in its folks and making certain they’re well-equipped with AI and knowledge data and expertise.
One among Mastercard’s most enjoyable tasks is its new Mastercard Help Platform, a generative AI-powered instrument constructed on the Databricks Knowledge Intelligence Platform. This assistant makes use of cutting-edge applied sciences like Retrieval Augmented Era (RAG) and fine-tuning to automate routine onboarding duties and reply essential buyer queries. By drawing on Mastercard’s proprietary onboarding documentation, the assistant delivers quick, correct responses, dramatically enhancing the pace and reliability of onboarding new cost strategies. A key innovation is the human-in-the-loop strategy, the place material consultants repeatedly present suggestions to refine the assistant’s studying. This ensures the instrument evolves with Mastercard’s wants whereas sustaining the best requirements of accuracy and compliance. By constructing this functionality in-house, Mastercard eradicated the necessity for third-party options, streamlining operations and reinforcing knowledge governance.
Mastercard processes over 159 billion transactions yearly, utilizing AI to detect safety threats and supply actionable insights to companions. Mastercard’s imaginative and prescient is evident: leverage AI not only for operational effectivity, however to set new trade requirements for belief, privateness, and buyer worth. Mastercard is poised to steer the monetary companies sector in accountable, progressive know-how adoption because it expands its suite of AI-driven instruments.
Champion Award: Haley Creech, GSK
At GSK, the aim to unite science, know-how, and expertise to get forward of illness is greater than a slogan—it is a day by day actuality enabled by tech, together with knowledge and synthetic intelligence. Haley Creech, Senior Director of Enterprise Knowledge & AI, has been a driving pressure behind this success. Her management has enabled GSK to scale Databricks Knowledge Intelligence Platform adoption throughout the group, empowering over 100 tasks whereas driving elevated inner adoption every year. Haley’s forward-thinking strategy has positioned GSK as a pioneer in AI-driven options. Her work has not solely enhanced buyer engagement but additionally improved affected person outcomes on a worldwide scale.
Creech led the rollout of Unity Catalog, considerably decreasing knowledge onboarding occasions and enhancing compliance reporting. This has streamlined knowledge governance and enabled safe, compliant knowledge entry for groups throughout GSK. Implementing Genie Areas has improved operational effectivity and accelerated buyer question decision, resulting in sooner insights and higher service for inner and exterior stakeholders.
Creech’s management exemplifies how strategic funding in knowledge platforms and AI can remodel a worldwide group. By fostering a tradition of innovation and collaboration, she continues to make sure that GSK stays on the forefront of healthcare know-how, delivering higher outcomes for sufferers and prospects worldwide.
Study extra in regards to the Knowledge Intelligence Awards.
