Photograph: D. Griffin Jones/Cult of Mac
Apple has issued a No Energy Problem service program affecting a “very small proportion” of M2 Mac minis. The affected items could unexpectedly fail to energy on with out warning.
The difficulty solely seems to have an effect on the 2023 M2 Mac mini and no different technology.
Some M2 Mac mini vulnerable to energy failure
Apple says it manufactured the affected Mac mini items between June 16 and November 23, 2024. If you happen to personal an M2 Mac mini, use the corporate’s Serial Quantity checker on the service web page to see in case your machine qualifies.
If affected, take your M2 Mac mini to the closest Apple retail retailer or Apple Approved Service Supplier for servicing. You gained’t should pay any restore charges for this; Apple will cowl the restore without cost.
The corporate will cowl affected Mac mini items underneath this system for as much as three years from their authentic retail buy date. Apple launched the M2 Mac mini in January 2023. Even in case you purchased the machine on launch day, you continue to have a number of months to take it in for restore.
Service program extends worldwide however with a catch
If you happen to already repaired your M2 Mac mini for the same energy concern, contact Apple and request a doable refund.
Whereas the restore program extends worldwide, Apple could, in some instances, prohibit the restore to the unique nation of buy. Moreover, the corporate notes that this service program doesn’t prolong the Mac mini’s guarantee in any method.
Do be aware that in case your Mac mini has any bodily harm or unauthorized {hardware} upgrades, Apple could refuse to restore it. For bodily harm, chances are you’ll must get the problem resolved first by paying for it.
