We proceed to push the boundaries of AI deployment in enterprise communications. This replace to P-Sequence PBX brings an Omnichannel Messaging API for seamless integration with third-party message dealing with platforms, and a extra pure Textual content-to-Speech (TTS) engine to reinforce the standard of voice prompts.
On the Yeastar Central Administration (YCM) facet, service suppliers acquire batch CDR Obtain functionality and bulk PBX API entry for Cloud PBX, making large-scale CDR administration and buyer billing workflows extra environment friendly.
👉 Discover the small print and unlock new alternatives.
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PBX New Options
Omnichannel Message API
With the Omnichannel Messaging API, the PBX acts as a unified hub, forwarding session information (ID, sender, receiver, message kind, and so on.) to third-party platforms. This permits integration with chatbots, AI, and different messging dealing with techniques for sentiment evaluation, automated responses, and versatile workflows.
Extra Pure Textual content-to-Speech
The P-Sequence PBX Textual content-to-Speech characteristic now leverages the AWS Polly Neural TTS (NTTS) mannequin, delivering extra pure, expressive, and human-like voices to customized prompts, recordings, IVR and past. This improve improves interplay high quality, making conversations sound extra skilled and interesting for finish customers.
What’s extra, TTS variables at the moment are obtainable within the Name Circulate Designer, permitting companions and directors to generate dynamic name flows. For instance, creating self-service assistants that present real-time, context-based responses. This added flexibility permits richer voice providers and a extra tailor-made buyer expertise.
Extra Optimizations
- Enhanced TAPI Integration for Click on-to-Name: The Linkus PC Consumer now helps multi-user distant entry and computerized reconnection, making it simpler and extra dependable to position calls immediately from Home windows-based CRM purposes.
- Ship Calls to Voicemail with One Faucet: With Linkus (aside from ios), you possibly can ship incoming calls straight to voicemail immediately with a single click on, very handy for these moments when you possibly can’t decide up however nonetheless need the decision dealt with correctly.
For extra particulars about this P-Sequence replace, go to the discharge notes right here: Cloud Version | Equipment Version | Software program Version
Newly Supported Cellphone Fashions (Sep 9 – Oct 14)
| Vendor | Cellphone Mannequin |
|---|---|
| Gigaset | C530 IP, COMFORT 5xx IP |
| Snom | D810, HD331 |
| Fanvil | H1-2 Wire |
Examine the auto-provision assist record for 500+ IP telephones.
YCM Updates (For distributors & resellers)
Yeastar Central Administration (YCM) platform is a distant central managment device used for Yeastar PBX techniques and gateways. This replace introduces new capabilities to assist customers obtain extra environment friendly Cloud PBX central administration. Learn on to examine what’s included.
Batch CDR Obtain
YCM now helps Batch CDR Obtain inside the Job module, making it simpler to monitor and handle utilization throughout a number of Cloud PBXs. Customers can:
- Create CDR obtain duties primarily based on particular necessities similar to time vary, object choices, communication kind, or particular CDR fields.
- View and monitor all duties by means of a centralized process log.
- Handle the obtain recordsdata through File Repository.
This streamlines billing, reporting, and utilization evaluation, giving customers better effectivity and visibility.
PBX API Bulk Entry
YCM now helps bulk PBX API entry through its API, giving customers centralized retrieval of APIs with out logging into every system individually. This supplies entry to key assets similar to extensions, extension teams, contacts, name routing, and different core configurations & information, streamlining personalized administration and integration.
This issues quite a bit:
- Reduce repetitive logins and guide configuration.
- Simply join with your personal administration techniques.
For extra particulars concerning the YCM characteristic replace, go to the YCM characteristic launch notice.
Associated Sources
PBX Options Configuration Guides
YCM Instruments Configuration Guides
Sustain with the newest P-Sequence Updates
- AI Name Transcription & Abstract, Digital Fax & Extra (Sep 2025）
- Outbound Bulk Messaging, Group Reply for Queues, Name Compliance & Extra (Aug 2025）
- Name Circulate Designer, Textual content-to-Speech, Voicemail Transcription, and Extra (July 2025)
- Presence Customization, Linkus CarPlay, S-Sequence to P-Sequence Migration, and Extra (June 2025)
- Dynamics 365 CRM Integration, Google SSO Integration, and Extra (Might 2025)
- CRM Integration Template, Name Word, and Extra (March 2025)
- Outbound Name Heart, Multi-Time Zone, and Extra (February 2025)
- Lodge Administration, Unreturned Missed Name Report, and Extra (January 2025)
- Quantity Masking, NEC IP Cellphone Auto Provisioning, and Extra (December 2024)
- Prolonged YCM Job Assist, PSE White Label, and Extra (November 2024)
Get Began with the Newest PBX & YCM
P-Sequence PBX:
- For PBX Admins: Improve your firmware by means of the administration portal to discover the newest options.
- For New Customers: Begin a 30-day free trial and uncover your favourite options.
Central Administration Plaform:
- For distributors and companions: login to YCM platform to start out your customized and central administration now.
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