​Microsoft is looking for additional data from clients who reported failure and knowledge corruption points affecting their solid-state drives (SSDs) and arduous disk drives (HDDs) after putting in the August 2025 safety replace.
Microsoft advised BleepingComputer on Wednesday that it’s conscious of stories that putting in the KB5063878 safety replace is inflicting SSD and HDD knowledge corruption and failure points.
In a service alert seen by BleepingComputer, the corporate added that it could not reproduce the difficulty on up-to-date Home windows 11 24H2 techniques and is now making an attempt to gather consumer stories with extra data from these affected.
“We’re actively working with our storage gadget companions to attempt to reproduce the difficulty. On the time of this publication, neither inside testing nor telemetry have recognized a rise in disk failure or file corruption,” the corporate stated.
“As well as, Microsoft buyer help groups have not obtained stories of shoppers experiencing this concern. If you’re experiencing this concern, please contact Assist for Enterprise or use the Suggestions Hub to file a report.
The corporate can be investigating if this concern is Microsoft’s fault and has promised to supply an replace when extra particulars can be found.
Reportedly impacts a number of SSD and HDD fashions
This concern was first reported final week by a Japanese PC builder who noticed SSDs disappear from the OS throughout heavy write operations (like writing giant information or many information without delay) to drives that have been over 60% full on gadgets with the KB5062660 preview replace or this month’s Home windows 11 24H2 safety replace put in.
Different customers have encountered the identical concern on techniques with Corsair Power MP600, Maxio SSD, SanDisk Excessive Professional, Kioxia Exceria Plus G4, Kioxia M.2, and numerous different drives with Phison and InnoGrit controllers.
A spokesperson for NAND controller maker Phison additionally shared a press release with BleepingComputer on Wednesday, saying that the corporate is “working with Microsoft to resolve the difficulty.”
“Phison has lately been made conscious of the industry-wide results of the ‘KB5063878’ and ‘KB5062660’ updates on Home windows 11 that probably impacted a number of storage gadgets, together with some supported by Phison,” a Phison spokesperson advised BleepingComputer.
“We perceive the disruption this may occasionally have brought on and promptly engaged {industry} stakeholders. [..] Right now, the controllers which will have been affected are underneath evaluate and we’re working with companions.”
Till the difficulty is addressed, Home windows customers ought to keep away from writing giant information (tens of gigabytes) and extract giant compressed information with many objects (e.g., 200 information of 200 MB every) in a number of steps quite than abruptly.
46% of environments had passwords cracked, almost doubling from 25% final yr.
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