Edgar Cervantes / Android Authority
TL;DR
- T-Cellular disabled self-service SIM card modifications in 2022 to implement new safety measures in opposition to SIM swap assaults.
- Though the service initially mentioned this was a short lived change, T-Cellular subscribers are nonetheless required to contact help to alter SIM playing cards.
- A brand new report means that T-Cellular might lastly allow self-service SIM swaps by way of the T-Life app later this month.
T-Cellular at present requires subscribers to contact help or go to a close-by retail retailer for SIM card modifications. In contrast to Verizon and AT&T, the service doesn’t supply a self-service choice for SIM swaps. Nonetheless, this hasn’t all the time been the case.
T-Cellular eliminated the self-service choice for SIM card modifications in 2022 to implement new security measures to fight SIM swap assaults. On the time, the corporate didn’t share a timeline for when the function may return, but it surely reportedly advised workers that it was solely a short lived change. Over two and a half years later, the self-service choice nonetheless isn’t out there for customers, however that might change quickly.
The Cellular Report has obtained data that T-Cellular may lastly convey again self-service SIM card modifications later this month. The function will reportedly return by way of the T-Life app on April 24 as a part of a brand new set of T-Life Enhancements for the month. In the meanwhile, it’s not clear how the function may go upon launch. We’ll have to attend till subsequent week for extra particulars.
The T-Life app may obtain a number of further options later this month along with the self-service SIM swap choice. These embody a brand new “Retailer Mode” button for the Store tab and a “price plan upselling and improve move.”
