Simply days after issuing a voluntary recall for the Anker PowerCore 10000, the corporate has now issued a second, broader recall, this time with world attain and 5 extra energy financial institution fashions affected.
Anker says the transfer is a proactive step following current enhancements to its inside high quality assurance methods. Whereas the corporate claims the chance of malfunction is low, it’s recalling the affected fashions “out of an abundance of warning.” All 5 energy banks flagged within the recall use lithium-ion battery cells sourced from the identical provider.
5 fashions affected
The world recall (through MacRumors), applies to the next energy banks:
- Anker Energy Financial institution (10K, 22.5W) — Mannequin A1257
- Anker Energy Financial institution (20,000mAh, 22.5W, Constructed-In USB-C Cable) — Mannequin A1647
- Anker MagGo Energy Financial institution (10,000mAh, 7.5W) — Mannequin A1652
- Anker Zolo Energy Financial institution (20K, 30W, Constructed-In USB-C and Lightning Cable) — Mannequin A1681
- Anker Zolo Energy Financial institution (20K, 30W, Constructed-In USB-C Cable) — Mannequin A1689
To seek out the mannequin quantity and the serial quantity in your product, Anker instructs customers that “the serial quantity is often printed on the aspect or again of the product”:
If you happen to personal any of those fashions, Anker recommends stopping utilizing them instantly, even when they appear OK. The corporate warns that affected batteries may overheat, doubtlessly resulting in melting, smoke, and even fireplace.
The best way to test in case your gadget is affected
Right here’s the step-by-step, as supplied by Anker:
Step 1: Test your mannequin quantity—positioned on the again or aspect of your energy financial institution. If it matches one of many following fashions (A1257, A1647, A1652, A1681, A1689), proceed to Step 2.
Step 2: Confirm your serial quantity or submit your proof of buy utilizing our on-line recall type: http://www.anker.com/rc2506-form
Observe: Please fastidiously evaluation the letters and numbers in your serial quantity, similar to “1,” “L,” “l,” “2,” and “Z.” Characters like “0” (zero) and “O” (letter O) are simply confused. Affected serial numbers don’t include the letters “O” or “I.”
Anker additionally says that in case your gadget is confirmed to be affected, you may select between two compensation choices when filling out the recall declare type: Obtain a free substitute product or obtain a present card to be used on the Anker web site.
Substitute and discarding instrucions
Like with the PowerCore 10000 recall, Anker asks shoppers to not get rid of the facility financial institution till the corporate confirms it’s eligible for substitute.
The corporate emphasizes that recalled lithium-ion batteries have to be taken to an authorized facility, often a municipal Family Hazardous Waste assortment web site, relatively than recycling or drop-off packing containers, which aren’t outfitted to securely deal with recalled batteries.
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