
Rita El Khoury / Android Authority
TL;DR
- A bug is stopping Home windows customers from opening Google’s Chrome browser.
- The bug is linked to Microsoft’s Household Security characteristic.
- There are a number of workarounds, like renaming Chrome.exe to Chrome1.exe.
Microsoft isn’t afraid to deploy techniques to nudge you away from Chrome. For instance, earlier this yr, Bing customers had been operating right into a pop-up that discouraged them from switching browsers. Nevertheless, the friction between the 2 isn’t all the time intentional, which might embody the present subject that’s stopping Home windows customers from opening Chrome.
Noticed by The Verge, a rising variety of Home windows customers are reporting that they’re both unable to open Chrome or the browser retains closing itself. The problem seems to be linked to a bug affecting Microsoft’s Household Security characteristic, a set of parental controls and filters for Microsoft 365 subscribers.
“Our group has investigated these reviews and decided the reason for this conduct,” mentioned a Chrome help supervisor. “For some customers, Chrome is unable to run when Microsoft Household Security is enabled.”
Surprisingly, this bug solely appears to stop Chrome from opening. The outlet reviews that different browsers, like Opera and Firefox, are unaffected.
Though the problem is understood, Microsoft has remained quiet a few repair and when it might roll out. In a bug monitoring thread, a Chromium engineer mentioned, “We’ve not heard something from Microsoft a few repair being rolled out.” The tech large additionally didn’t reply to the outlet’s questions.
For those who’re experiencing this subject, there are some workarounds you should utilize till a repair is launched. Some customers on Reddit discovered that renaming Chrome.exe to Chrome1.exe appeared to work. You may as well disable the “filter inappropriate web sites” setting in Household Security.