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In any setting with a number of Wi-Fi networks (faculties, flats, companies), you’ve in all probability heard this one earlier than. “Why is my iPhone connecting to the visitor community as an alternative of the employees one” Or “my iPhone retains switching again to a slower entry level though there’s a greater one proper subsequent to me.” It’s a typical drawback in enterprise environments the place IT groups handle a number of SSIDs, some with onboarding portals, some broadcasted overtly, and others reserved for workers solely.
About Apple @ Work: Bradley Chambers managed an enterprise IT community from 2009 to 2021. By means of his expertise deploying and managing firewalls, switches, a cellular gadget administration system, enterprise grade Wi-Fi, 1000s of Macs, and 1000s of iPads, Bradley will spotlight methods during which Apple IT managers deploy Apple gadgets, construct networks to assist them, practice customers, tales from the trenches of IT administration, and methods Apple may enhance its merchandise for IT departments.

From the tip person POV, it will probably typically really feel fully random. From the IT aspect, it’s a assist ticket ready to occur. Ther is a technique to the insanity, and Apple does have a system for prioritizing Wi-Fi networks, and understanding the way it works can assist cut back issues.
Consumer conduct
While you manually swap to a community, Apple will increase that community’s precedence on gadget. If somebody connects to “Inside” as an alternative of “Visitor,” the gadget takes observe for future selections. That desire sticks till the person manually adjustments it once more or forgets that community. The other can also be true. If somebody manually disconnects from a community, Apple drops it down the record.
Personal and public networks
Apple classifies networks into separate buckets: personal and public. Personal networks, together with any SSID on the workplace or house, get’s a precedence nod and that features a hotspot from an iPhone When a couple of personal community are in vary, your gadget connects to essentially the most just lately used one. There’s no sensible switching based mostly on present peformance until the person manually adjustments.
Public Wi-Fi in locations like espresso outlets, airports, or motels solely is available in play when there’s no identified personal community inside vary. Even then, Apple solely auto-joins open networks in the event that they’ve been used throughout the previous two weeks. If somebody joined a resort community final yr, the gadget isn’t going to seize it routinely at this time.
Configuration profiles
Should you’re managing gadgets via a tool administration system and also you’ve deployed a Wi-Fi profile, it can get precedence over different networks. If you wish to keep away from guarantee gadgets be part of your safe inner community over a visitor, configuring it by way of gadget administration is the proper apporach.
Apple additionally seems at just a few technical elements when making a choice:
- Wi-Fi normal: Gadgets want Wi-Fi 6 or 6E over older protocols
- Band desire: 6 GHz is most popular over 5 GHz, then 2.4 GHz
- Safety kind: Stronger safety (WPA3, WPA2 Enterprise) will get the a precedence
- Sign power: A stronger sign often wins
Wrap up
One quirk value understanding is that after a tool restarts, Wi-Fi credentials aren’t out there till the gadget is unlocked for the primary time after a reboot. From an IT POV, this Wi-Fi logic is sweet to notice for future troublesshooting. ButThe greatest approach to keep away from points is to preconfigure networks via your gadget administration system, be certain your inner networks use sturdy safety, and educate finish customers on easy methods to manually be part of the proper community when wanted.
Apple @ Work is solely delivered to you by Mosyle, the one Apple Unified Platform. Mosyle is the one answer that integrates in a single professional-grade platform all of the options essential to seamlessly and routinely deploy, handle & defend Apple gadgets at work. Over 45,000 organizations belief Mosyle to make tens of millions of Apple gadgets work-ready with no effort and at an inexpensive price. Request your EXTENDED TRIAL at this time and perceive why Mosyle is every thing it’s essential work with Apple.
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