Robert Triggs / Android Authority
TL;DR
- Google is providing a one-time free battery substitute for Pixel 7a items affected by battery swelling in choose international locations.
- Customers exterior supported areas can get appeasement presents that embrace as much as $456 money or a $300 Pixel low cost, relying on guarantee standing.
- Affected customers can use Google’s IMEI-based evaluation device to see if their Pixel 7a is roofed.
Google has introduced a battery substitute program for Pixel 7a gadgets with swollen batteries. The corporate has acknowledged that some Pixel 7a items are impacted by “surprising” battery swelling, and if that’s the case together with your cellphone, now you can declare a one-time free battery substitute from the corporate. Google can also be providing different appeasement choices for affected Pixel 7a customers who’re unable to reap the benefits of the battery substitute program because of a scarcity of availability of their nation or different causes.
Who’s eligible for the Pixel 7a battery substitute program?
Google has a useful evaluation device to verify which gadgets are eligible for the Pixel 7a battery substitute program. The device requires customers to enter sure particulars, reminiscent of their cellphone’s IMEI quantity, to find out whether or not their system is eligible for a free battery substitute. The corporate most likely is aware of precisely which batches of Pixel 7a telephones are affected by the issue. Trying on the record of nations Google has shared, it looks as if customers are dealing with the problem nearly all over the place the Pixel 7a was offered.
The battery substitute program itself is barely obtainable within the following international locations, with walk-in or mail-in choices obtainable, whereas battery provides final:
- United States (Mail-in restore possibility obtainable)
- India (Mail-in restore possibility obtainable)
- Canada
- United Kingdom
- Germany
- Japan
- Singapore
Others who bought their gadgets in Australia, Taiwan, Malaysia, Switzerland, or different European international locations can select certainly one of Google’s appeasement choices for affected Pixel 7a items. Customers in international locations the place the mail-in possibility isn’t obtainable may be eligible for the appeasement choices.
Appeasement choices for Pixel 7a battery swelling difficulty
Google will inform you if you happen to’re eligible for one of many following appeasement choices as an alternative of a free battery substitute once you go to this registration web page and share your system particulars:
Out-of-warranty appeasement choices
- $200 USD (transformed to your native foreign money) cost.
- $300 USD (transformed to your native foreign money) is a Google {hardware} low cost code relevant in the direction of buying one other Pixel cellphone on the Google Retailer (as obtainable).
Underneath guarantee appeasement choices
- $456 USD (transformed to your native foreign money) cost.
Tips on how to verify for battery swelling in your Pixel 7a
Google says it’s essential to verify for the next indicators and signs if you happen to suspect your Pixel 7a is affected by the battery swelling difficulty:
- Seen system swelling: The cellphone may seem thicker than traditional, or the again cowl is likely to be bulging out.
- Cellphone cowl bulging or separating from the system: Gaps or openings alongside the sides of the cellphone point out this.
- The cellphone’s battery drains considerably sooner than traditional, even with minimal use, or it fully fails to cost.
There are quite a few studies on Reddit from customers who’ve seen their Pixel 7a batteries swell up. In case you’re certainly one of them and have skilled any of the aforementioned points, ensure to reap the benefits of the amends Google is providing.
