As we conclude the inaugural Cisco Buyer Achievement Awards with our EMEA celebration—following the inspiring achievements we’ve witnessed throughout the Americas and APJC areas—we’re thrilled to acknowledge the distinctive innovators who’re driving transformation throughout the area.
Each day, we witness our clients doing extraordinary issues. You’re not merely deploying know-how; you’re reimagining industries, remodeling buyer experiences, and creating significant affect that extends far past your organizations. The tales behind this yr’s winners exemplify the facility of innovation and remind us of the privilege we’ve in supporting your success.
This yr’s EMEA winners symbolize excellence in collaboration, innovation, and management. They’ve embraced complicated challenges, pursued bold objectives, and delivered exceptional outcomes that set new benchmarks of their industries. Their achievements reveal what’s potential when visionary organizations leverage know-how to drive actual enterprise outcomes.
To our nominees and finalists, we commend your dedication to innovation and excellence. To our winners, thanks in your partnership and for trusting Cisco as a part of your transformation journey. We invite you to hitch us in celebrating these excellent organizations and the folks behind their success. 
AI-Readiness
Reist Telecom was honored with the AI Infrastructure Innovator Award! Reist Telecom reworked its knowledge
heart by unifying digital machines and containers onto a single, scalable platform powered by Cisco UCS X-Collection and Pink Hat OpenShift. This modernization offers the high-performance, safe basis essential to deploy agentic AI workloads and ship automated, future-ready companies to their clients.
Congratulations to the finalists:
- Trivium Packaging
- Oman Knowledge Park
For his or her trailblazing efforts, Nestlé S.A. was acknowledged with the AI Operations Pioneer Award! Nestlé is enabling a transformative strategy to networking by means of the deployment of a brand new idea that maximizes the synergy between connectivity and AI. The SDWAN platform is utilized to make sure the digital resilience crucial for the large-scale adoption of AI inside the group. Moreover, Nestlé is introducing AI-powered automation to rework global community operations and improve effectivity by means of Cisco AI Canvas.
Egypt MCIT Utilized Innovation Heart was honored with the CX AI Trailblazer Award! Egypt’s MCIT partnered with Cisco CX to deploy the “Imhotep-AI” cluster, leveraging CX Superior Providers to navigate complicated HPC necessities and speed up nationwide AI analysis from months to days. This collaboration reworked their infrastructure right into a scalable AI powerhouse, enabling over 200 use instances throughout crucial sectors like well being and training.
Congratulations to the finalists:
- Banque Misr S.A.E.
- Informationstechnikzentrum Bund (ITZBund)
Future-Proofed Workplaces
Crédit Agricole obtained the Hybrid Work Hero Award! Crédit Agricole revolutionized its office by deploying 5,000 Cisco video endpoints and Cloud Calling for 100,000 customers, making certain a seamless, high-quality hybrid expertise throughout all world subsidiaries. This large digital transformation prioritizes immersive collaboration and sustainability, using superior monitoring to offer a constant “white glove” expertise for each worker.
Congratulations to the finalists:
- Nationwide Belief
- Haufe Group
- Tripadvisor
- BBVA
Universitätsmedizin Frankfurt (College Hospital Frankfurt) was named the Modernized Infrastructure Maestro Award winner! College Hospital Frankfurt reworked its healthcare supply by deploying a resilient, 24/7 Cisco community infrastructure that integrates real-time affected person and asset monitoring by way of Cisco Areas. This modernization offers a scalable basis for digital innovation, considerably enhancing operational effectivity and affected person care visibility.
Congratulations to the finalists:
- Mitchells & Butlers
- Milton Keynes College Hospital
- SATORP
- Mercy Ships
The CX-Powered Office Innovator Award was awarded to Driver and Car Licensing Company (DVLA)! Managing million’s driver and automobile data, DVLA partnered with Cisco CX to construct a resilient, unified platform that improved Imply Time To Decision considerably. This modernization ensures an enormous improve in uptime whereas offering the crucial technical upskilling wanted for his or her workforce to thrive in a multi-architecture atmosphere.
Congratulations to the finalists:
- The American College in Cairo
- PHILIPS
- Training Authority NI
- CEER Motors
Digital Resilience
stc took residence the Cybersecurity Defender Award! stc partnered with Cisco to implement a future-ready, intelligence-driven safety structure that safeguards Saudi Arabia’s crucial digital infrastructure and Imaginative and prescient 2030 ambitions. This transformation, leveraging an built-in suite of Cisco and Splunk options, elevated their CMMI maturity rating to three.8 whereas delivering a 95% enchancment in detection time and decreasing response occasions by over 87%.
Congratulations to the finalists:
- Menarini Group
- Nova Digital
- Universitätsklinikum Tübingen (College Hospital Tübingen)
- Telecommunications and Digital Authorities Regulatory Authority (TDRA)
Nestlé S.A. obtained the Assurance Avenger Award! Nestlé leveraged Cisco ThousandEyes and SD-WAN to realize real-time, end-to-end visibility into web and cloud paths, drastically decreasing latency and community disruptions. This proactive strategy to assurance achieved 99.97% availability, making certain seamless utility efficiency and dependable connectivity throughout their world operations.
Congratulations to the finalists:
- Driver and Car Licensing Company (DVLA)
- Helsana Insurance coverage Firm Ltd
- Nationwide Grid plc
- NatWest Group
Specsavers Optical Group Ltd was honored with the Observability Visionary Award! By consolidating over 20 disparate instruments right into a unified observability platform, Specsavers reworked their world enlargement technique. This standardized, automated strategy ensures seamless digital resilience for 50 million clients whereaspermitting the enterprise to scale into new markets with unprecedented velocity and reliability.
Congratulations to the finalists:
- HSBC
- Banque Misr S.A.E.
The CX Resilience Ranger Award went to Lloyds Banking Group plc! Lloyds Banking Group achieved digital resilience by migrating its complicated operational intelligence platform to Splunk Cloud, using CX companies to unify stakeholders and modernize its infrastructure. This strategic partnership has empowered over 2,500 completely different customers to drive proactive threat administration and keep high-performance analytics throughout their monetary operations since go-live.
Congratulations to the finalists:
- BBVA
- The American College in Cairo
- INTESA SANPAOLO SpA
Sustainability Changemaker
The Sustainability Changemaker Award was introduced to Nationwide Belief! As Europe’s main conservation charity, the Nationwide Belief UK leverages the Webex Suite to unify its cellular workforce throughout 500 historic websites and landscapes. The adoption of Webex Calling has optimized their digital infrastructure, decreasing vitality consumption to only 12.5k kWh to fulfill crucial sustainability objectives. These modern collaboration instruments enhance operational effectivity whereas selling inclusivity by means of AI-powered captions and noise-canceling know-how.
Congratulations to the finalists:
- Arelion
- Colt
- Bouygeus Telecom
- Tripadvisor
- Crédit Agricole
CX Buyer Hero of the 12 months
Of the 2 people to win awards, Giorgio Roberto, from INTESA SANPAOLO SpA, was acknowledged with the prestigious CX Buyer Hero of the 12 months Award! Giorgio has demonstrated visionary management at Intesa Sanpaolo by driving automation initiatives and leveraging Cisco Buyer Expertise companies to attain vital technological and operational developments. His strategic deal with innovation and effectivity is obvious in initiatives like Providers as Code adoption and energetic participation in AI-Ops workshops.
Congratulations to the finalists:
- Christian Fertig – Deutsche Financial institution
- Sebastian Lehminger – Aumovio
- Carlo Lattante – Mediaset
- Frank Liney – Nationwide Rail
- Alejandra Jaimes Jiminez – PHILIPS
Cisco Insider of the 12 months
To shut out the awards, Marco Hirschmann, from 2Ring / Hirschmann CX Consultancy, was celebrated because the Cisco Insider of the 12 months! Marco is a powerhouse inside the Cisco Insider group, actively contributing throughout the Advocacy, Champions, and Person Group tracks by means of deep-dive tutorials, discussion board troubleshooting, and professional mentorship. By main webinars on API automation and sharing real-world insights at world occasions like Cisco Reside and WebexOne, he has considerably raised the technical bar for contact heart professionals throughout EMEA.
Congratulations to the finalists:
- Julian Bendix – NTS Netzwerk Telekom Service AG
- Gert-Jan de Boer – aaZoo B.V.
- Orkun Kenber – NXP Semiconductors
- Zoë Rose – Canon Europa N.V.
To all our EMEA winners and finalists: thanks in your partnership, your belief, and your dedication to pushing the boundaries of what know-how can obtain. Your success conjures up us, and we’re honored to assist you in your innovation journey.
As we have fun these exceptional achievements, we’re already wanting ahead to what’s subsequent. The Cisco Buyer Achievement Awards will kick-off as soon as once more at Cisco Reside 2026 Las Vegas, the place we’ll come collectively to acknowledge the following wave of innovation and excellence. We can’t wait to see what our clients will accomplish within the yr forward and to have fun your continued success.
Right here’s to the facility of partnership, the spirit of innovation, and the unimaginable achievements but to return!
